Read the other comments and they are mostly true but for £65 per night per room over New Year in an expensive city like Bath, do you really expect a "tablecoat" on the breakfast tables!! Come on, get a life and be realistic!
First of all the welcome, yes it is a little odd. The property is only manned by the owner(s) in the morning at breakfast upto however long it takes to clean, tidy and do the room changes. Outside of this time, the man who lives in the basement flat will let you in and do the basics. Once again, for the price, what do reviewers expect - a reception that is manned 24 hours a day! The old chap was most helpful and sorted us out.
A hint here - if you are offered a choice of rooms, take one as high as possible at the back of the property. This avoids the noise from the road at the front and from downstairs. Also check the shower, as in room 1 it was a inconsistent temperature dribble!
Not sure how you will follow the next hint, it involves parking. The Ashgrove has a number of permits for free parking in the neighbouring streets. Despite displaying mine correctly, I found a parking ticket on my car the following morning. The owner Tracey, was also surprised by this. On appeal, I found that the permit had not been renewed by the Ashgrove and was invalid. The local authority though, cancelled the parking fine after I wrote to them with photos. Tracey offered to do this for me but its best to do it yourself as she hadn't been into the local office by the time I had wrote to them!
The owner was very helpful with a key-locked-in-room situation. Some of the bedroom doors need a turn of the key to lock them but others close on the latch. One of the other wedding guests locked themselves out. The helpful man "downstairs" rang Tracey, who popped over with the spare to resolve. Fortunantly we were all ready for heading out for the night and the time it took to resolve was not an issue but it might have been!!
Breakfast was lovely on both days. Full cooked one on the 31st Dec and a continental type on the 1st after Tracey kindly agreed to extend the check-out time and do a later breakfast with us all having been out to the early hours celebrating the wedding and New Year.
The normal time is quite restrictive (8am - 9am) and check-out 10am. Maybe worth considering this if you are planning a heavy night out!!
Overall the Ashgrove is great value for money in a very expensive city but it comes down to getting what you pay for. The bedrooms are adequate, the breakfast good but don't expect a fully manned reception, staff available 24-7 or "tablecoats"!!
If you own or manage Ashgrove Guest House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
