Will definetly look for 'Saco' apartments again,much nicer than some four star hotels I have stayed in. Tastefully furnished, flat screen TVs in living area and bedroom, really comfy bed, a decent hairdryer and a decent iron (nice change from most hotels!) Nice touch of a pint of milk in the fridge and tea, coffee and cereal. Bathroom was nice with a good shower, nice toiletries and gorgeous huge fluffy towels. Receptionist was friendly and helpful. Location was great, right in the centre of Bath and car park a few minutes away. Well done Saco and thanks for a problem free weekend!

Excellent place to stay. The apartments are very central to Bath, within walking distance of the rail station and most of the city attractions, eg the Therma Spa, Bath Abbey, the Pump Room. Our studio apartment had a kitchen which provided the option of eating in with local specialties, and when we arrived it was stocked with milk etc to get us started. The staff were friendly and helpful. We booked at the last minute and found this very well-priced as an alternative to staying at a hotel.

These were the words that rang in my ear throughout my stay. In the morning it was pouring outside and there was a SACO unbrella in the stand. "Please may I borrow an umbrella?" I asked. "Only if you promise to bring it back!" I looked at her - bemused. She said "Well we have lost so many umbrellas through other people not bringing them back!" NOT the service I expect from this company.
Booking process - fine - but we could have done without the incessant telephoning to take the money from 2 weeks before we arrived. Debt collection? We think not.
The apartment was clean and the amenities within it were fine. The night receptionist was not available when we arrived but he was friendly and welcoming once we contacted him.
There are no cleaning materials and I wanted to wipe the surfaces down before I left.
The internet was chargeable which was another downer, I know of other apartments where I have stayed where it is free.
All in all an "alright" experience but the rude day receptionist should be taught some manners, and if this is an example of SACO getting too complacent and therefore forfeiting customer service - we would go elsewhere next time if it doesn't improve.

We chose SACO Bath for our half term trip to visit the historic city of Bath. The 2 bed apartment was ideal for our family of 4. It was a great alternative to a city centre hotel.

Great location in walking distance of all the sights, bars & restaurants.

Very helpful staff on reception. Thank you.