Stayed here overnight for family reasons. Staff were very friendly and helpful. Hotel very clean. Room was good but bed a little small. Had trouble with air con, had to turn it off due to noise, didn't need it as it was freezing outside!
Breakfast was OK, self service but good choice for continental breakfast.
Convenient location, a little expensive to park overnight but I suppose for Bath it was fine.
Good value as booked through Booking.com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 February 2012
Dear Guest,
I would like to thank you for commenting on your stay with us at the Holiday Inn Express Bath. I will pass on your kind comments to our reception staff who are always thrilled to hear they were able to help.
I will also forward this review to our housekeeping department as they constantly strive towards being the best. Please accept our apologies that your air conditioning unit had excessive noise I can assure you this is not a regular occurrence.
I am pleased that you found our location convenient to yourselves; for a minimal charge you are able to leave the car in our secure on-site car park for over 24 hours, enabling guests to explore the wonderful sights of our historical City. I would also like to make guests aware as part of Intercontinental Hotels Group we do have a Best Price Guaranteed policy in place so we are able to be the best value for money. Please feel free to make reservations direct with hotel and speak to one of our many helpful members of staff.
Thank you again I hope we are able to welcome you back to Bath in the future.
Yours sincerely,
Lisa Franklin
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC