This boutique hotel is housed in a lovely Georgian building. Its modern twist on traditional decor feels comfortable and smart - understated luxury rather than opulence. It is close to the centre of bath, and a short walk from all the major attractions the city has to offer. Staff are helpful, friendly and polite, and there is a communal sitting room downstairs with complimentary tea and coffee to help yourself to throughout the day.
We stayed in a deluxe double room which had high ceilings, a walk in wardrobe, lots of storage space, lots of light from the sash windows, comfortable beds, complimentary mineral water, nice books and magazines on the coffee table, and a very large marble bathroom with good strong water pressure for the shower, a huge bath, White Company products, and fluffy towels and bathrobes.
The breakfasts in the excellent Olive Tree resetaurant downstairs were also very good.
My only gripes/tips:
Our room was at the front of the hotel, and the period windows are single glazed, so we were woken by noisy drunk people shouting on the street outside at night time, and again early in the morning as the bottle recycling bins were being emptied. So if you're a light sleeper, take earplugs or ask for a room at the back.
There is no WiFi in the rooms, so you have to bring your modem cables or use the free WiFi in the sitting room downstairs, so if you're a business traveller, and need to be online at the same time as making a phone call, be prepared for having to do this in a public space.
We went for a late drink in the bar after returning from the theatre - it is a lovely room with a well-stocked bar, with some great whiskies and a menu of classic cocktails, but criminally, the bartender didn't seem to know how to make the simplest of cocktails! In my Tom Collins he forgot the soda water and was surprised when I asked for some, and he used about 3 drips of lemon juice in the whole thing. In my husband's whisky sour, again, the apparent lemon juice rationing meant it just wasn't sour, and wasn't right.
Please send that man on a cocktail course and give him some fresh pre-squeezed lemon juice!
Other than that though, the Queensberry is a lovely place to stay and we'd happily go back.
Rooms at the front can be noisy.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
We were very grateful to read the positive comments that you have left about your visit to The Queensberry, and were grateful that you took the time to mention areas that we could improve.
Report response as inappropriate
With regard to the noise, this is not often a problem for guests, however it is true that being in a city we do occasionally have people walking past the hotel that are not always as quiet as they should be when passing through a residential area. Thankfully this is not that often and we are sorry that you were disturbed.
Regarding WiFi, we are currently reviewing options to try to increase the amount of cover that we have to the bedrooms as we know that we all are more and more reliant on the use of our gadgets as part of everyday life. This is quite a challenge as the Georgians did not consider WiFi when constructing walls 5 feet thick! The good news is that technology boffins may have a solution. When we do we will shout about it on our website.
The biggest disappointment was the poor quality cocktails that were served. Our Head Barman is fastidious about the quality of drinks we serve and extremely proud of the unique collection of individual artisan produced spirits that make up his drinks list. Your experience has highlighted a need for further training of our night managers to deliver classic cocktails to the highest standard, this is being done as we write.
We apologise for the disappointment. We hope that you will contact us direct so that on your next return we can restore your confidence in our cocktail presentation at any hour of the day or night.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC