We have stayed here a few times before without any problem so knew what to expect. Our room was a really good size which was a particular bonus as we had to extend our stay a couple of times. The hotel is situated outwith the town centre but it is not far to public transport. The grounds of the hotel are lovely and it is worth having a wander even in the winter. There were no big functions on, so the hotel was very peaceful and the atmosphere was definitely enhanced by the owl which obviously stays nearby and calls every evening. Although we did not have breakfast this time, we have done so in the past and found it quite good. The reception staff were very helpful but the housekeeping was a little haphazard with refreshments for example not always topped up. We asked for the shower curtain to be changed as it smelt a bit sour and that was done very promptly and without question. My only other quibble is the Internet connection which although free, requires you to log in every 30 minutes. The pool is small but it is worth using the leisure facilities. We visit Sheffield regularly and would have no hesitation about using this hotel again.

Good hotel, good location but a some of the decor is a bit tired. The room was more of a suite - a great size. Price is very good as were the breakfast's. We did not stay in for dinner so cannot comment. We would definately stay again.

We booked into this hotel having stayed before a couple of years ago and enjoyed the beautiful grounds and the lake. They were still there and were still delightful even in thick frost and the lake was frozen over. Really enjoyed walking around the grounds. Also enjoyed swimming in the warm pool and sauna which are a big asset to this hotel. The staff were okay but not particularly friendly for Yorkshire! Main problem was the impossibility of switching the radiator in our room on or off on the very cold nights.Apart from that the room was reasonable and clean. The only other complaint was the breakfasts. No croissants, no marmite, no meusli and very unappetising toasted bread. When we enquired everything was 'on order'. Also agree with the complaint made by several guests about the changing room being up a steep flight of stairs after you emerged from the pool. Really dangerous with wet feet.Anyway we will probably go there again and hope it gets a makeover.

We spent three nights over the Christmas holiday at this hotel and the stay included an excellent Christmas lunch. When I read the negative reviews I did worry that we had perhaps not done our homework before booking. However, I have to say that the whole experience was super. The staff, who were all helpful and extremely friendly - without being over-familiar, are the hotel's biggest asset. The upgraded room we were allocated was on the ground floor with patio windows overlooking the lake. A lovely room to have in the nicer weather when one could sit outside on the chairs provided. Yes, there were minor fabric details in the room and the hotel that required attention but there was nothing that warranted serious complaint. The room was well furnished and clean with all the extras one expects of an upgraded bedroom.
The dining room has a nice ambience and the Head waiter and staff were all fast and efficient at their jobs without being intrusive.
The pool is small but was not busy and the steam room excellent. I have to say that whoever designed the pool area should have incorporated the changing rooms on the same floor as the pool. There are stairs down to the pool which I found a little strange.
The grounds are well kept and the hotel is in a very nice part of the city. The location means a ten-minute or so drive into Sheffield if one required shopping, etc.

I would certainly recommend this hotel to my family and friends.