Room was OK, comfortable and clean if a little on the tired side.
Service polite but slow, and inefficient (Some of the slowest bar tending I have seen in some time). Breakfast service was particularly bad although the food was acceptable.
Stood in queue to be seated for ages before we all gave up, walked in and found a seat for ourselves.
On the plus side though. Great location!
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I arrived late to this hotel, but the parking was easy and the hotel is right in the middle of Sheffield.
The Hotel is excellent. The quality stunning and staff service delightful.
The gym is also a gym.... its great for a workout and doesn't compromise on being a hotel gym.
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We booked a Spabreak for one evening to include Dinner, bed and breakfast and one 30 minute treatement. All for £87. The hotel is modern in design, friendly greeting at reception, good sized rooms/bathrooms and great food. We couldnt fault the hotel at all. Evening meal, Afternoon tea (extra) and Breakfast were delicious. The room overlooked the Winter Garden but didnt have a window that opened. Therefore it was quite stuffy and impacted sleep quality. The Spa was a slight disappointment in that it was smaller than expected and over different floors. Equally we werent provided with Gowns or slippers - you had to hire these at £5 each! Treatments were fine, if a little expensive compared to others I have had however the Spa reception was totally unorganised and I had to tell 4 seperate staff what treatment I was having. Overall the deal was great value, just think the Spa could have applied the same focus to the customers as the hotel clearly did.
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As other readers have said, ideal location for Sheffield city centre, the rooms are spacious, clean and modern. The only complaint is the costs of the extras. Car parking was 20 pound a day extra, you can park directly outside reception if you pass through the security barrier, then they will provide the valet parking service which is a bit steep but I guess typical of city centre hotels. From memory, i think the mini bar (im reffering only to bottles of water) is also more expensive than typical hotels. The hotel is generally good but if you add on the 20 quid parking plus a bottle of water and a diet coke you can add 30quid to room charge. I'm not really complaining just pointing it out so you can consider when comparing costs of other hotels. If no car and you take your own refreshments then no complaints at all
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