This hotel cost us £70pppn. You can stay in a decent place in London for less than that Unfortunately it was the only place near the city centre that have free rooms for the night we were staying.

The room was tiny. The bed was uncomfortable. The bathroom was very dirty. The service was non-existent. The room was on the 10th floor, and two of the lifts were out of order so we had to choose between waiting for ages for a lift to arrive or braving the flimsy stairs on which I once slipped because the carpet was not tacked to the floorboards!

A terrible terrible place. Avoid!

We also had read the reviews. Knowing that most people expect a silk purse to be made from a pig's ear, we took the poor ones with a pinch of salt. There were enough encouraging ones to decide us to book for the two nights we were in Sheffield. Yes, the poor old place is shabby. Yes, it is a relic of an earlier generation of hotels. But, it was splendid. The welcome was very genuine and friendly; our room was large and comfortable; the view to the east was impressive with the sunrise behind the Town Hall and Big Wheel. True, the water took a long time to run hot but eventually provided excellent baths in a good long bath. Breakfast was very good - that toaster is brilliant - and all the time the staff in every department were couteous and attentive. It must be very difficult for them, knowing that the hotel is scheduled for demolishion sometime in the future and with a number of more modern hotels in the vicinity, to keep their morale high. They deserve our many congratulations for their cheerfulness and attentiveness.
I was born in Sheffield and have spent many years there. Could I find my way around? Only with great difficulty and extra miles could we find our way to the Grosvenor. But that's not the hotel's fault! Well done, the Grosvenor House Hotel!

Having driving around Sheffield looking for a place to stay, we ended up at the mall and at the dilapidated old building of Grosvenor House Hotel.

On entering the building we caught a rickety old lift up to reception and after a 5min wait enquired about vacancies. They had a room (GBP54 for a double) - it was a 3-star hotel and had free secure parking (the only one in the area) and thought that for one night it would be okay.

Had to drive around the block to enter the secured multi-level car park. Returned to reception and booked in (room 916). Ordered breakfast for 2 for the next morning - total now being GBP69.50.

Went up the rickety old lift to Level 9 and after going through a bunch of fire-zone doors, we found the room. Once in there we noticed the bed all crumpled and a dirty tea cup on the beside table, so we phoned reception and reported it. They found another room on the same floor and sent the porter up to the floor with the new key to room 910.

Not knowing what to expect, the room was borderline/semi-okay however we would rate it 1-star, not a 3-star!

The room was like a box - very small - old, tired, rundown and outdated but looked clean enough. The bed had crisp white linen sheets and there were extra blankets and pillows in the wardrobe in plastic covers. The bed was pushed up alongside the wall and although the room was tiny and cramped, it contained most of the amenities like side table, mirror, writing desk, chair, TV, tea/coffee/jug. The bathroom was very basic and still in its’ 60 décor with vinyl floors.

The Continental breakfast (room service) next morning arrived on time and was surprisingly good. We had cornflakes, croissants, jam, yoghurt and tea.

The Internet computer near Reception charged GBP1 for 10mins and the connection was so slow that we were barely able to check our email account.

Best feature - its location - very central and secure car-parking.

After reading all of the reviews on this hotel i was expecting the worst, However upon arrival was incredibly suprised. The car park was exactly what it is meant to be, somewhere to park you're car nothing more or less. The reception staff were really helpful and provided us with as much information as we required regarding sheffield itself or hotel ammenities. We stayed in a twin smoking permitted room which to say this was permitted and i am a non smoker was absolutly fine and i did not find it to smell etc... The room was lovely and spacious, the decor slightly dated but nice and clean, what more can you ask for. Hotel is the most central hotel in sheffield and a short walk away from bars and shopping areas. All in all this was a great suprise and i do think the reviews have been really harsh. We thought it was a total bargain for £20 a night, and would definatly reccomend it. :)