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Holiday Inn Reading West – reviews, photos

3.0 of 5
Bath Road, Padworth, Reading RG7 5HT, England (Formerly Padworth Court)
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Holiday Inn Reading West
Holiday Inn Reading West
Holiday Inn Reading West
Holiday Inn Reading West
Holiday Inn Reading West
Holiday Inn Reading West
Ranked #23 of 53 hotels in Reading
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    4
    10
    7
    2
    2
Date Rating
Shrewsbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best Holiday Inn I've stayed in for ages”
5 of 5 stars Reviewed 12 February 2011

This has to be an undiscovered jewel; an absolute gem in the Holiday Inn chain. The hotel is modest in size (around 50 rooms) which is maybe why we were made to feel special guests as the staff had plenty of time to attend to us.

The rooms were of the size and quality of a 5 star hotel; the furnishings and trimmings were of a high quality. The public spaces are scattered with comfortable chairs and sofas and there is a quiet ambience about the whole hotel.

Unusually the hot breakfast was cooked to order; no trace of solidified beans or rigid blach puddings!

The staff were all extremely polite and attentive; nothing was too much trouble.

All in all, one of the very best of this brand that I have stayed in for many a year.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dminnery about Holiday Inn Reading West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip Jenkins, General Manager at Holiday Inn Reading West, responded to this review
9 August 2011
Thank you very much for taking the time and effort to post your feedback. I am delighted you enjoyed your stay and I know the team will appreciate your comments, they work hard to try and ensure everyones stay is comfortable and enjoyable.

Please let us know when you are back in the area, we'd be delighted to welcome you back.
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UK
Senior Contributor
33 reviews 33 reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“An average, drab business hotel.”
3 of 5 stars Reviewed 19 December 2010
1
person found this review helpful

Driving up to the hotel you can see the standard HI sign and there is a good sized car park out the front.

The check-in process was efficient but lacked friendliness and warmth.

My room was a decent size with sofa, desk and wardrobe. The furnishings are rather old and drab but still fit for purpose. The bathroom was a little on the small side but all areas were well kept and clean.

The restaurant was empty when I went to eat and due to a problem with the gas the menu was limited. The waitress was very accommodating and suggested additional meals that the chef would be able to make for me. The food itself was rather average but the service was consistant.

Just next to the hotel is a separate building where a few Christmas parties were being held. The reception area was also in use as a faux casino for one of the parties, but you could not hear any of the noise from the bedrooms.

Overall it was an average stay at a hotel which is clearly geared towards the business market. Given the choice of hotels around Reading I would probably not stay here again.

  • Stayed December 2010, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask johnny_c-l about Holiday Inn Reading West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip Jenkins, General Manager at Holiday Inn Reading West, responded to this review
9 August 2011
Thank you for taking the time to post a review following your stay at Holiday Inn Reading, we do appreciate all the feedback we receive and do use it to review our products and services.

I am sorry that on this occasion your experiences did not meet your expectations. The reception team are disappointed that they did not make you feel welcome and have taken on board your comments.

Your feedback about the challenges we had that night with our LPG gas supply are correct. We had some safety concerns and therefore had the supply isolated so as not eliminate any potential risk. As a result we only had an electric oven and one calor gas ring to cook from that evening. Guests were advised and a revised menu was put together as well as details of local places to eat. The kitchen team did a great job that evening, as you mention we also has a Christmas function taking place for 60 guests, many of them residents, and managed to send out their 3 course dinner despite the very unusual challenge.

You may be interested to know that in January we carried out a refurbishment of the bar and restaurant areas.

I do hope you will reconsider using Holiday Inn Reading West next time you are in the Reading/Newbury area; we'd be very pleased to see you again.
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Liverpool, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“not family friendly what so ever”
1 of 5 stars Reviewed 24 August 2010
1
person found this review helpful

not a family friendly hotel nothing what so ever for a child to do,all for the buisness man to expensive to far from any of the main attractions and in the middle of nowher a family no no

  • Stayed August 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Senior Reviewer
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3 helpful votes 3 helpful votes
“Don't bother”
2 of 5 stars Reviewed 26 May 2010
2
people found this review helpful

Everything about this visit was bad. The food was disappointing. The seats in the restaurant are the worst I've come across. As the bar and restaurant are one there was no escaping the noise of football on tv while having dinner.
The mixer tap on the bath didn't work and the response from the manager when I complained was beyond a joke. Then there was the hair in the bath, the 15 pound a day for internet...
To top it all off the hot water system broke and I was moved to another hotel.
In fairness though, the Polish girls in reception and the bar tried their best.

  • Stayed May 2010, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Liverpool, United Kingdom
Top Contributor
59 reviews 59 reviews
Reviews in 43 cities Reviews in 43 cities
47 helpful votes 47 helpful votes
“Comfortable Rooms, Good Business Hotel”
3 of 5 stars Reviewed 7 December 2009

Stayed here on business, and got a good deal including dinner, unfortunately the dinner was over salted, but the restaurant staff dealt with my complaint adequately. Room was nice,roomy and well furnished, with a nice working area, but unfortunately the mattress was two singles zipped up the middle so the bed had a big ridge up the middle and was therefore not particularly comfortable.

So all in all not an excellent stay, but it served it's purpose.

  • Stayed December 2009, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 43Becko about Holiday Inn Reading West
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Additional Information about Holiday Inn Reading West

  • Holiday Inn Reading
  • Reading Holiday Inn
Address: Bath Road, Padworth, Reading RG7 5HT, England (Formerly Padworth Court)
Price range (per night):* INR3,957 - 10,143

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