Fantastic, fantastic, fantastic! Lunch was lovely-menu and views. Staff at the spa were great, even loaned me a pound coin for the lockers! The front of house hotel reception staff were average but one member of the team was exceptional-Christelle, was on the ball, and seemed genuinely interested in us, she was a joy to meet, fantastic customer service. The main let down was the size of the room, as an executive twin, it was very snug and our expectations were higher in regards to space. Not forgetting to mention my sister getting locked in the bathroom due to faulty lock, a good job I was there to let my sister out of the bathroom from the other side, we reported it to the evening desk clerk but we do not think it was taken seriously and it was not addressed whilst we were there
Breakfast was awesome!
- Crowne Plaza Reading
- Reading Crowne Plaza
