I was there for one night only, and that was one night too much.
When I arrived, because I was limping, the receptionist kindly offered to have someone carry the luggage up the stairs. I accepted, but after an hour, went down and got it myself.
The wi-fi would not work, and only after a 3 hour struggle, they finally re-set the routers and it worked that night. Not so the next morning, no wi-fi at all the next morning.
The hair dryer quit after 1 minute, and after cooling down, would run for 10 seconds.
Breakfast was prompt, but when I went to put the jam on the toast, the jam had been opened and used by someone previously.
At check-out, the clerk herd all my complaints, and when I got to the used jam on the toast, he refunded 25 pounds to my credit card.
Although the location was very central, the issues were inexcusable.
- Victoria Hotel Oxford
