Two weeks ago with my brother I came into your finely named establishment “The Otmoor Lodge” We wanted to arrange a high quality buffet for our friends and relatives after attending our mother’s funeral. You showed us your standard menu, but we said we would like something better and were willing to pay extra money! We decided that £15 per head would be enough for something a bit special as we have had lovely buffets in the past at your establishment (then under a different name and management) for half that price.
What you gave us was disgraceful and an embarrassment to us, an insult to the memory of our Mother - couple of plates of dried up chicken bits, a couple of plates of pathetic sandwiches, a cheap Pizza, some rock hard and inedible scones and a bunch of bananas! I have had better at a childrens’ party.
We had complaints that it was impossible to ask some members of your staff for anything, be it for a drink, a saucer or even asking for my jacket back because the English language was not understood
- Otmoor Lodge
