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Milsoms Hotel – reviews, photos

20 Market Place, Henley-on-Thames RG9 2AH, England
Hotel amenities
Milsoms Hotel
3.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    3
    11
    4
    2
    4
Date Rating
Portsmouth
Senior Contributor
39 reviews 39 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“ASK TO MOVE IF YOU ARE OFFERED ROOM ONE”
3 of 5 stars Reviewed 30 May 2011
1
person found this review helpful

We arrived at the rear of the hotel to find there was some very badly parked cars in the car park and we could not get our car in. A few minutes later a woman came out to say she would ask the chef to move his car to allow us to park.

The chef came out not very happy and said he was moving, ( for goodness sake, we are the paying guests which help ensure he gets paid each week........)

The lady that checked us into our room was very matter of fact, explained the key security and told us our room was behind us. ROOM ONE.

We opened the door to find the most DISGUSTING CARPET ( as in dirty) I had ever seen in my life. The room was beauitfully prepared by a member of staff but the carpet was unbelievable.

The valance on the bed was very creased and worn and requires replacement.

If the manager of the hotel reads this do something about the carpet and valance
immediately. DO NOT WAIT FOR A REFURB. Buy a valance and at least hire a carpet cleaner to try and clean the carpet at the very least .you are charging nearly up to £100 a night for this room.

On the plus side, once I had calmed down over this issue, we did enjoy our stay at this hotel, other members of staff were nice & friendly and the breakfasts were some of the best we had ever had.

The hotel is very central and ideal for everything Henley has to offer. We will return but will check before hand which room we have been allocated.

Room Tip: Ask for a room on one of the upper floors
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  • Stayed May 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask HappyPortsmouth about Milsoms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Midlands
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Love Milsoms and Loch Fyne fishy breakfast”
4 of 5 stars Reviewed 30 May 2011

Milsoms are reliable! Above average, good quality and stylish. A great location and very good value. Breakfast is amazing, particularly the lovely coffee. Very happy to return and pleased to recommend to my friends. Thanks Milsoms!

Room Tip: Room 2 was huge and totally comfy.
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  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mariah049 about Milsoms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
61 helpful votes 61 helpful votes
“Lovely Hotel, Very Enjoyable Stay!!”
5 of 5 stars Reviewed 26 April 2011

The Milsoms Hotel in Henly on Thames is a small friendly hotel with just 7 rooms above the Loch Fyne Restaurant which is right in the centre of town & just a few minutes walk from the River. We only booked this hotel the night before & paid £75 (standard rate) which included breakfast & parking! I've known hotels charge £25 for overnight parking alone.. so this was fantastic. The carpark only has space for about 8 cars we got in no problem but a staff member had to move his car so we could get out. We stayed in Room 3 which overlooks the small restaurant courtyard, it was a very spacious room which was decorated lovely. Breakfast was very nice, with juice, cereal & fruit, toast and a choice of hot food cooked to order.. full english, salmon & scrambled eggs, Haddock & poached egg etc.. Henley has a good selection of bars, restaurants & shops etc.. On a nice day a picnic by the river is a must!! We visited Henley during the easter weekend & didn't have any problem with noise or waiting around for staff etc.. I can honestly say I will recommending this hotel to friends & hope to return myself one day!

Room Tip: You wont be disapointed, it's lovely!!
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  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask herob about Milsoms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Customer service non existant - so disappointed”
2 of 5 stars Reviewed 30 March 2011
1
person found this review helpful

I have to agree with some of the other reviews and say we were very disappointed by our stay at Milsom's hotel.

On the website it all looks fantastic and we were really looking forward to it. Our room was spacious and nicely decorated - we had no faults with it at all.

However it was the service that was a let down. We checked in late and were tired from the journey but had to wait around in reception whilst some staff moved cars so that we could put our car in.

In the morning we waited so long for somebody to turn up to take a breakfast order that we had to give up. Checking out then took ages.

The staff don't seem at all interested which is such a shame as this could be a real gem of a place to stay.

Stayed March 2011, travelled as a couple
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Senior Reviewer
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3 helpful votes 3 helpful votes
“Not what it says on the tin”
2 of 5 stars Reviewed 14 February 2011

A disappointingly average hotel. The staff are disinterested and the whole place smells of fish. Well, the rooms are in and above the Loch Fyne fish restaurant, so hardly surprising. Breakfast service was a joke.

We had really looked forward to our night in Henley - and were thrilled to find Milsom's on the Internet. At last - it seemed - Henley had stepped up to the plate, and were offering good value, clean, fresh accomodation. Not. Seriousy not.

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask HannahEurope about Milsoms Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Milsoms Hotel

20 Market Place, Henley-on-Thames RG9 2AH, England
Price range (per night):* INR6,242 - 8,025

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