The room tempreture could not be controlled at all, I ended up turning all radiators off but the room still felt like we were sleeping in the tropics, I think all residents thought this as when we went for breakfast every window of the annex was open. Although you can not do anything about the noise level , I feel you should advertise you are on a main road as we didnt appriciate being woken by a souped up clio going over the BYpass at 1am in the morning, time after time after time. The breakfast would have been adequate if I was a dwarf on a diet , we were not asked what we wanted just if we wanted a full cooked (although my son was asked) I would have prefered a little more substanance , mushrooms and beans , not the apologetic deep fryed tomato that was gracing my plate.
When checking out I felt that there was no customer service , my card was simply taken off me and the fee taken off my card. I would have voiced my opinion when asked , however I was not asked .
I feel your fee for your room was excessive for the quality , and frankly have stayed in better quality hotels , for less and with a sea view I may add.
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