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Crowne Plaza Hotel Nottingham – reviews, photos

4.0 of 5
Wollaton Street, NG1 5RH, England
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Crowne Plaza Hotel Nottingham
Crowne Plaza Hotel Nottingham
Crowne Plaza Hotel Nottingham
Crowne Plaza Hotel Nottingham
Crowne Plaza Hotel Nottingham
Crowne Plaza Hotel Nottingham
Ranked #32 of 59 hotels in Nottingham
3.5 of 5 stars 291 Reviews
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291 reviews from our community

What travellers say about this hotel
  • Club lounge(11)
  • Very good(11)
  • Swimming pool(8)
  • Car park(7)
  • Executive room(6)
  • Central location(5)
  • Bar area(5)
  • Staff were friendly(5)
  • Holiday inn(4)
  • Free drink(4)
Traveller rating
    53
    96
    65
    36
    41
Only show reviews for Family (22) | Couples (94) | Business (89)
Date Rating
Nottingham, United Kingdom
2 reviews
“Could do with updating”
4 of 5 stars Reviewed 31 January 2012

Stayed on 28 th of jan with my partner all in all a good night room and bathroom was standard but spotless. We booked an exclusive room so was a little disappointed how standard it was and for £89 without breckfast + £12 for parking in their own hotel carpark has put me off a returning. Hotel facilities were v good only used the spa and had a drink in the bar area. All the staff were v pleasant and helpfull. All in all a comfortable but standard night.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chris w about Crowne Plaza Hotel Nottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
23 February 2012
Dear 943chrisw,

Thank you for your recent review regarding your stay at the end of January.

It was great to read that your bedroom and bathroom were spotless and I will certainly pass these comments onto our Housekeeping team.

It was particularly pleasing to read that you found all of our team to be very pleasant and helpful.

I am sorry that you found our car parking prices to be expensive, we regularly carry our reviews of our prices and find that we fall in line with other city centre hotels.

Thank you once aging for your feedback.

Kind regards
Natalia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Top Contributor
81 reviews 81 reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
“Great hotel - beware of Rock City”
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

The hotel is really good, in a central location and near a tram route. I was on the 8th floor on the Club level, lots of perks including complimentary food and drinks all day, with wine and beer available on an evening. The room was extremely clean and comfortable. I was surprised to see ear plugs, but at 3:00 am I saw why they are essential. There is a music venue opposite the hotel, the main noise are Taxi drivers hooting their horns to get through the crowds. Why the Police don't act on this is beyond me. That is the only downside for me, earplugs in and a good nights sleep. Bathroom is typical for a hotel of this age, not the best but equally not the worst. Breakfast is good both the paid one and the Club Lounge one. Wi-fi is for a fee, with very limited roaming access. Would stay here again.

Room Tip: Ask to be on the side away from Rock City
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AUKTourist about Crowne Plaza Hotel Nottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
23 February 2012
Dear AUK Tourist,

Thank you for your review regarding your recent stay.

It was great to read that you would return to the hotel in the future and that you enjoyed our Club lounge and its benefits.

I also noted that you found your bedroom to be extremely clean and you enjoyed breakfast. I know that my Head Chef and Head Housekeeper will be particularly pleased when I share your comments with them.

I also read that unfortunately you experienced some noise from outside of the hotel, namely the taxis. This is something that we keep a regular review on and work closely with the local authorities.

Once again thank you for your positive review and I do hope we have the opportunity in welcoming you back soon

Kind regards
Natalia
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Paris, France
1 review
2 helpful votes 2 helpful votes
“Old and expensive hotel”
1 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

I slept in an Executive room: it had very old decoration and furniture, some lights didn't work, the heating system was so noisy that you can't sleep with it on.
The bathroom is old fashion and little.
You also need to pay 15 pounds to have internet and 12 pound for the car park which is belong to the hotel.
Beside the location, nothing worth to stay in this hotel.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Filar13 about Crowne Plaza Hotel Nottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rm_cpnottingham, Manager at Crowne Plaza Hotel Nottingham, responded to this review
1 March 2012
Dear Filar13,

Thank you for your review.

It was clear from your comments that unfortunately you did not enjoy your stay for which I apologise.

It was disappointing to read that you felt your bedroom to be of a poor standard. Due to the building layout our rooms do differ in size but the majority of them were refurbished all together to the same standard. We do however have a sample room that differs on the club floor which you may have stayed in.

My apologies once again and if you are thinking about returning please contact the hotel direct.

Kind regards
Natalia
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“Disappointing”
2 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I had booked a room here as a surprise for my husband as we were going out in nottingham that night and I was disappointed for a number of reasons. Whilst the hotel itself was nice and the room aswell, it took nearly 20 minutes to check in. When I arrived at the room I was disappointed to find no champagne bucket and glasses which Id phoned ahead to ask for and had previously been told would be no problem. The next morning we went down to breakfast only to be told that we didnt have it with our room rate. I explained that I was sure we had but the waitress was very rude and insisted we didnt. Luckily I was then able to check my booking on my phone and found that it did indeed say breakfast included. We returned to the waitress and showed her the email. She was once again rude in front of other quests and made us feel really embarrassed. A disappointing stay.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask natalie t about Crowne Plaza Hotel Nottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent Hotel In Central Nottingham”
5 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

Very good hotel in central Nottingham.

Excellent rooms spotless very comfortable bed excellent bathroom with really good selection of toiletries. The hotel staff very helpful any request you made they sorted out very friendly

Evening meal mixed starter of black pudding,haggis and apple tower and dessert of apple crumble excellent absolutely first class, main course not as good fish & chips fish was pre battered and chips were too thin (but then I'm spoilt I live by the sea) drinks also very reasonable. Breakfast excellent in both quality and quantity very good choice for breakfast. Table staff very efficient & friendly.

No real negative points at all the only thing I could find was a small hole in a bathrobe but in all an excellent hotel which is a credit to it's management & staff

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask IanPBasingstoke about Crowne Plaza Hotel Nottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Crowne Plaza Hotel Nottingham

  • Nottingham Crowne Plaza
Address: Wollaton Street, NG1 5RH, England
Price range (per night):* INR5,350 - 10,199

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