The hotel is really good, in a central location and near a tram route. I was on the 8th floor on the Club level, lots of perks including complimentary food and drinks all day, with wine and beer available on an evening. The room was extremely clean and comfortable. I was surprised to see ear plugs, but at 3:00 am I saw why they are essential. There is a music venue opposite the hotel, the main noise are Taxi drivers hooting their horns to get through the crowds. Why the Police don't act on this is beyond me. That is the only downside for me, earplugs in and a good nights sleep. Bathroom is typical for a hotel of this age, not the best but equally not the worst. Breakfast is good both the paid one and the Club Lounge one. Wi-fi is for a fee, with very limited roaming access. Would stay here again.
Room Tip: Ask to be on the side away from Rock City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 February 2012
Dear AUK Tourist,
Thank you for your review regarding your recent stay.
It was great to read that you would return to the hotel in the future and that you enjoyed our Club lounge and its benefits.
I also noted that you found your bedroom to be extremely clean and you enjoyed breakfast. I know that my Head Chef and Head Housekeeper will be particularly pleased when I share your comments with them.
I also read that unfortunately you experienced some noise from outside of the hotel, namely the taxis. This is something that we keep a regular review on and work closely with the local authorities.
Once again thank you for your positive review and I do hope we have the opportunity in welcoming you back soon
Kind regards
Natalia
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC