We attended a wedding reception at Langley Castle and stayed overnight. The wedding reception meal was perfectly adequate, but we felt that we were being excessively charged for items such as drinks and overnight accommodation. We tried to get the room rate discounted from the standard rack rate of £169 for bed and breakfast when we booked, but as a captive audience in our status as wedding guests, they were not interested in doing any negotiations. Our accommodation involved a walk in the wind and rain across a garden and car park from the main castle for which we paid, in our opinion, an exhorbitant amount. Our breakfasts the followng morning comprised of a full English remeniscent of 'Joe's Cafe' and my wife had a piece of smoked haddock (tail end) which was so small that it was completely covered by the poached egg. Never have we encountered such a disappointing breakfast in many years. The overall experience left us feeling that, as a captive audience, they were not interested in giving good customer service or giving value for money, but that their main objective was swelling their coffers whilst giving as little as possibe in return.
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