the hotel is basic but very clean. the staff were lovely in both the premier inn and the beefeater. we asked to book a table in the restaurant if we wished to eat there as it was a Saturday night and it could be difficult to get a table without pre-booking. we found this helpful as the restaurant was very busy. we were served by dani n. she was very busy but took the time to make us feel welcome and explained that may be a slight delay on food as there were a few larger tables arrived before us. we didn't wait too long for our food approx 25 mins for 2 well done steaks. the food was delicious our waitress twisted our arm to take advantage of the "bottomless" chips and they arrived a few minutes after ordering. all the restaurant staff were lovely and really felt as though our trip was made by them. dani n is a credit to this company!!!
- Premier Inn York
