Staying in budget accommodation close to a city centre can mean that sometimes others staying in the same accommodation will come in at 0407hrs in a rowdy and perhaps drunken/drugged state intent on shouting and making as much noise as possible. We had this happen to us when three individuals were located in the next bedroom (206). These three seemed intent on banging and shouting for the next hour or so after they arrived back at this Premier Inn in the early hours. With a very disturbed nights sleep, the next morning we went to reception to complain and were told the the offenders would be leaving that day and hopefully the problem should not arise again. We were asked if we would like another room, but there seemed little point in moving if these three characters were leaving. We have stayed at this Premier Inn in the past and have never encountered this type of behaviour, but it does demonstrate what can be experienced in this type of accommodation. Once a card giving access to the buildings has been issued, anyone can come and go with their mates without the separately located reception having any idea about what is going on. The CCTV cameras seemed to be pointing in the wrong directions. One does wonder what the fire risk is, with characters like these staying in an adjacent bedroom. This experience is not a good reflection on this Premier Inn and maybe others that are used by those who are intent on behaving in this manner. It is difficult to see how, but something should be done to avoid others having the misfortune to experience what we did. At breakfast the staff in the restaurant all seemed to know what had gone on during the night, but did say it does not happen very often at York.
Room Tip: Try to avoid bedrooms with drunks next door!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 February 2012
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC