May I start this review by stating that I am quite prepared to stand in the highest court in the land and swear on the Holy Bible that what is written is true.
And to Trip Advisor, please let this message go through in its entirety. Thank you.
My wife and I have just returned from another totally wonderful 5 day stay in this guest house. That was our third stay here this year, and, I think a total of 10 since Dave & Linda Blackburn opened their doors five years ago. Indeed we were amongst their very first guests. They opened on a Thursday, we arrived, for the first visit the next day.
In all of our stays we have been met with nothing less than total politeness and consideration.
Yes, we have now become good friends with David & Linda, if I may be allowed to call them that. So you may accuse us of being biased. Believe me, if anything were badly wrong I would inform you. Of course things go wrong. Bound too. Human error and all of that. The worst complant that I had this last stay was the packet of biscuits on the tray left in your room was a little difficult to open !! Now I bet some of you Trip Advisor people out there would make big issue with that !
Dave is always wiling to help with directions, Linda too. Dave conjures up a really mean full English breakfast. One moaning person earlier left a message stating it was inadequate. Well you get a choice of friut juice, cereals, choice of tea, coffee, toast, a fresh fruit salad, freash fruit and, finally, if you desire, a yoghurt ! Then their is the tray left in your room. Choice of tea, coffee - both regular and decaffinated, brown and white sugars, hot chocolate sachets. The tea, coffee and chocolate sachets are all branded products. Finally not forgetting the two bottles of water.
The rooms are small but totally adequate. Fresh towels daily.
The ambience is wonderful. That is worth a lot in itself. Their is free parking at the rear. That will save you £7 daily.
Now, may I please just refer to a recent feedback left on Trip Advisor regarding a negative ?
Yes, both Mr & Mrs Blackburn agree that they fell well short of their exemplatory high standards in dealing with this lady. They accept that fact. Linda's reply to this woman explain some difficulties they were having. My wife and I are privy to those, and, no, I am not telling. Just to say the reasons are valid. The woman really should have used her brain and fended far better for herself. A full apology has been issued to her and why, oh why if she was so angry wait six weeks before complaing !?
We do tend to criticise far too easily instead of seeking out those responsible and resolving the problem, which quite often is a very small one. Communicate and don't declare war !!
So again my wife and I without any bias very strongly recommend this guest house. And don't forget too, that it really is only a nice slow seven mimute walk to the Minster and the surrounding shops ! .
Room Tip: Any room. I do believe their is a four poster availabe !
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC