Stayed at the Park Inn on a number of occasions now, and on the whole has been a good experience.
The rooms are fairly basic but at the same time have everything you need, and the cleaning is of a good standard.
The location is superb being in the heart of York, so is perfect for nights out, shopping trips and general tourism.
The is good value and very nice, but if your visiting York don't have food in the hotel, go out an explore some of the amazing places to eat in Yorkshire's most historic city.
On the first two occasions I stayed I encountered the same problem, as did another guest the second time I visited. They had no record of the booking. Both times I'd used an online site to book, I was informed that one of the bookings was missing because the hotel had since changed name, so the online site hadn't been working correctly. I'd would suggest booking with them directly, however they did honour the online price which was slightly cheaper than the direct booking.
Next time I visit York, the Park Inn will certainly be on my list of places to consider staying.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 February 2012
Dear Countdiso
Thank you for taking the time to write a review following your stay with us and we certainly appreciate the feedback.
Glad to read that you like our rooms and that the cleanliness was of a good standard which I'm sure you would expect!
We do have an enviable location in the heart of the city and on the river Ouse itself.
If you do have time then please email me which on-line booking site you are going through so we can do some checks from our end to ensure that our booking processes are being follow correctly either by ourselves or indeed the on line site in question.
I'm very pleased to read that we are on your list of places to stay upon your next visit to York and obviously look forward to welcoming you again soon.
Kind regards
Adrian.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC