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Whitby Retreats – reviews, photos

17a Grape Lane, Whitby, England
Hotel amenities
Whitby Retreats
Ranked #8 of 22 hotels in Whitby
4.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    23
    5
    0
    0
    1
Date Rating
York, United Kingdom
1 review
“Not a hotel”
1 of 5 stars Reviewed 22 November 2011

Booked this place thinking it was a hotel and when we got there it turned out to be a holiday flat down a back street. No one there to greet us, No Parking, No Bar, and No food.
Very disappointed.

Room Tip: there isn't any
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  • Stayed August 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask grandad26 about Whitby Retreats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ejchapela, Owner at Whitby Retreats, responded to this review
8 December 2011
Regrettably, we believe this to be a malicious review, since we gathered feedback from all our guests last August (as we always do), and it was universally positive. Furthermore, we did not have any couples from York staying at our property during that month. I've also tried to contact the reviewer so that we can address their comments - but have heard nothing. Taking all this into consideration, we don't believe that this is a genuine review. We have asked Trip Advisor to investigate for us.

We are proud to be a self-catering apartment in the heart of old Whitby, overlooking the harbour, tucked away in one of the town's charming yards. We make this very clear in our marketing literature. We have never claimed to be a hotel! Therefore, there's no bar or restaurant in the apartment, of course. We have a 4-star accreditation from Visit Britain, and work really hard to keep the property tip-top. We take customer feedback very seriously, and do whatever we can to make our guests stays relaxing and enjoyable. We are proud of our reputation, and are very upset to have received such a review. We hope future travellers are not put off - please feel free to contact us directly if you have questions or concerns!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Perfect Whitby location”
5 of 5 stars Reviewed 16 October 2011

This is a perfect place to stay in Whitby. It's in the heart of the town, yet removed enough from the main drag to be peaceful. It has excellent views of the harbor from the master bedroom and the living room. The flat is huge, light, airy, and clean. It's tastefully decorated and comfortable. The kitchen is modern and well equipped, and there is also a washer/dryer.
It is wonderful to wake up and watch the fishing boats setting out, accompanied by the voices of seagulls.
The flat doesn't have wireless, but BT Openzone worked for us. Our family had a wonderful time staying in the flat, and we can't wait to go back.

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Laurie M about Whitby Retreats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Can't imagine a better place to stay in Whitby”
5 of 5 stars Reviewed 11 April 2011
1
person found this review helpful

This is an exceptionally lovely house, and I write as someone who has rented holiday accomodation over a dozen times in the UK and Europe. It is in a fantastic location, right in the heart of the town but in a quitish lane adjacent to a good safe car park.

The house is laid out over three floors with the main living area on the first floor which includes a couple of comfy sofas, Sky Freeview TV and a good selection on CDs and Videos. There is also a small study alcove in which our son sat and played video games. The Kitchen is large and well equipped, two different sizes cafetieres! Upstairs are two very clean bedrooms with plain but stylish furniture and two bathrooms with all fittings in great working order-plenty of hot water.

Although its in an alleyway the house gets plenty of light and has lovely views over the harbour. You can tell I'm sure that we loved staying here and having seen some of what else is available in the town this was defintitely a cut above.

If I had one minor gripe it would be the keys to the external gate which is shared by the the friendly Cook Museum staff. These are stiff and took a bit of getting used and caused a bit of panic on our first night.

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GlasgowAngelabdc about Whitby Retreats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suffolk
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“So glad we returned”
5 of 5 stars Reviewed 18 December 2010

Wonderful, wonderful, wonderful.
I love this place, came in June so booked again for a winter break. This place is amazingly comfy, cozy and home from home. Everything there that you will ever need especially if you are snowed in like we were. Didn't deter us, went for long walks and came back to mulled wine, warm house and relaxing in the gorgeous deep bath.
Love Whitby, won the quiz at the Board Inn (recommended), went to The Moon and Sixpence for a few cocktails and went to Dolly's Diner for hot chocolate.
Will definately be staying again in 2011.

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gnasher91 about Whitby Retreats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
suffolk
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“What a gem”
5 of 5 stars Reviewed 22 June 2010

Stayed here last week on advice from all trip advisors and so glad we did!
What a lovely home, everything you could possibly need and we had a fabulous time there. Shall definately rebook as love Whitby and the house just made it even more special for our trip away. For all the people talking about WiFi buy a dongle, works just fine. The Captain Cook Museum lock was a pain at times especially after a trip to the Moon and Sixpence but having the courtyard to ourselves after they had gone home made up for it!

  • Stayed June 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
Ask gnasher91 about Whitby Retreats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Whitby Retreats Also Known As

  • Retreats Hotel Whitby
Address: 17a Grape Lane, Whitby, England

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