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Harbour View Guest House – reviews, photos

3.0 of 5
11a Church Street, Whitby Y022 4AS, England
Hotel amenities
Harbour View Guest House
Harbour View Guest House
Harbour View Guest House
Harbour View Guest House
Harbour View Guest House
Harbour View Guest House
Ranked #128 of 131 Whitby B&B and Inns
2.0 of 5 stars 42 Reviews
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42 reviews from our community

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Date Rating
Nottingham, United Kingdom
1 review
“Anniversary nightmare, Warning!”
1 of 5 stars Reviewed 2 November 2011

It’s taken me a while to write this review but we stayed at harbour view for an anniversary weekend. The owner was aware of the reason for booking, however this did not deter her from moaning about her failed marriage and openly encouraging her daughter to hate men in front right of us, she even said she was going into town with her daughter to spit at men. Not the best introduction I’ve had...

She was eager to take our money upfront and it was not till after it became apparent it was not a B&B but a self catering hostel. This angered me as it was not made clear we do not get a breakfast made for us. She was never around so could not complain but sh later sai" it give the guests more freedom to get up when they want". So why not provide a breakfast between 8-9 and then let people help them selves?? I was ready to leave at this point but didn’t want to spoil our romantic weekend further.

We occupied the top attic room with a “harbour View” What a load of rubbish!! £65 per night to stand on tiptoes and poke your head out of the sky light to see not the harbour but a boat yard, it may as well have been overlooking an industrial estate. There were no other windows.

The room was so tiny you could only stand up properly in small areas we had to dress by taking it in turns. The toilet was impossible to use standing up and if you wanted a shower or bath you had to crouch.
I work in home safety and as this was the top room of a single narrow staircase with NO I repeat NO other escape exit if there was a fire, we would have had to climb out on to the slate roof via the sky light but there is nowhere to escape to from there. There was a small extinguisher which would just about put out a cigarette.

We spoke to another couple who were staying there who had the same issues. They wanted to complain but the owner was never around.

I will say the room was clean but the impression given by this place is false even the photo lies as the property is split into two hence the tiny rooms and dangerously narrow staircase. To summarise it was cold, claustrophobic unwelcoming, well overpriced and possibly quite dangerous. This is a £20 per night backpackers Not a B&B.

I would not recommend this place to anyone.

Room Tip: book somswhere else
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  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask peter u about Harbour View Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Don,t bother”
1 of 5 stars Reviewed 27 October 2011
1
person found this review helpful

I would like to write a review about our stay in the hotel, unfortunatly we could,nt get in. We arrived around 4.00 pm there was nobody around so we rang both numbers, managed to get a reply on one of them we said we were waiting outside then she hung up on us and would not answer the phone again.
Luckily a lady who lived close by told of of a B&B up the road and we had a really pleasant stay there. thank Sue.

Stayed October 2011, travelled as a couple
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Ask mal2b about Harbour View Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Nottinghamshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Will not bother her again !”
1 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

Arranged a 3-night stay the day before departure/arrival - I arranged to arrive at approximately 5.30pm. We arrived at 5.20pm - the place was locked up and there was no-one around. I called both the mobile and landline telephone numbers, without a response. Eventually, at 6.30pm we left to find accomodation elsewhere. After reading the reviews on this site, I think that our experience was not untypical, and that we had a very lucky escape !

Stayed July 2011, travelled as a couple
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Ask Velocette500 about Harbour View Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicola vinet, Manager at Harbour View Guest House, responded to this review
22 September 2011
This couple were supposed to arrive at 1pm. I waited in until 5.30 and they phone me more like 8pm. They did not call and were uncontactable, even admitting there phone was off. I had made plans so had to leave the property and assume they were not coming. They verbally abused me on the phone and put untrue comments in a letter. Despite the fact they should have not received there deposit back, I did refund this. These types of people should not be let loose around these such sites.
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Nottingham, United Kingdom
1 review
“Don't go”
1 of 5 stars Reviewed 26 October 2010

We booked a room and paid the deposit in advance, and the remainder for our stay at arrival, before we were able to see our room etc. I now understand why - what a complete waste of money. While on the (very narrow & steep so no good for anyone with buggies etc) stairs up to my room I heard another couple complaining and asking for a refund etc. Our room was tiny, with an extremely uncomfortable bed and was not very well cleaned. The breakfast was do it yourself - and wash up yourself etc - from a small selection of sliced breads and crumpets which everyone else had been through. We ended up buying breakfast every day and left a day early. We really liked Whitby, but the B&B spoilt what was meant to be a relaxing, well earned break. I don't mind staying in hostels or camping, but I don't expect to book and pay for a B&B and get a hostel.

  • Stayed November 2009, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask wee_al24 about Harbour View Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicola vinet, Manager at Harbour View Guest House, responded to this review
22 September 2011
All mattresses are new and are perfectly clean, having mattress protecters. The comment that a couple asked for a refund, is infact UNTRUE. Therefor I will comment no further, as that says it all BASICALLY.
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Derby, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Terrible, not a guest house more of a student hostel”
1 of 5 stars Reviewed 9 September 2010
3
people found this review helpful

If you want your hard earned holiday to consist of cleaning up other people's dirty breakfast dishes before you can get your own family something to eat from a diminished selection of already mauled over food then this is the place for you. This place is more like a student house with noone taking responsibility for anything. It was truly awful. The owner Nicola is frequently absent and never around to sort out any issues. This was not a holiday but an endurance test. I refused to pay the full price as I was misled by the website. Some people have written in their review it is a quirky place - yes I suppose the chewing gum above the shower was a quirky touch, along with the uncleaned rooms and stale bread and drunk owner falling in late at night. If you feel you deserve a relaxing holiday -do yourself a favour and avoid this entirely.

  • Stayed August 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask have-my-standards about Harbour View Guest House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicola vinet, Manager at Harbour View Guest House, responded to this review
22 September 2011
Well the FACT that I did not go out during August/ September and October says it all. NO FURTHER COMMENT IS NEEDED. It puts all the comments into dispute.
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