We booked this hotel for a weekend of shopping as we love norwich shops!
Arrived earlier than the check in time but were told all 5 rooms were ready and could go up when we wanted. The rooms were spotlessly clean and a fair size, all with a sofa. View wasnt much but we wernt expecting one. We booked a taxi into the town as we didnt think we'd be able to park 4 cars together on a saturday lunchtime. Taxis to the middle of town cost £10 there and £7 back. We had arranged to use the hotels leisure centre passes at £5 per day and a group of us used the pool in the late afternoon which i would really recommend. Bar was reasonably priced - coke and a southern comfort with coke cost £4.30
All the staff we met were really friendly and couldnt do more to help. I had forgotten my contact lens solution and called down to reception at about 11.30pm and was told they'd have a look and call back. 2 minutes later they called and said they didnt have any but had a saline eye wash which would do the job and bought it up to me.

Breakfast the next morning was nice. Small cooked breakfast - sausage, hash browns, beans and egg. Fruit selection, pastries, and cereal.

Only comments would be that the parking was a bit manic. Its next to an asda and lesuire centre and they share their car parks so parked about a bit away from the hotel but moved it in the afternoon when asda had cleared out abit.

Would definately stay here again and recommend to all!

Very pleasant weekend in a h/i express.
all the staff were excellent and went the extra mile to make our stay more enjoyable
thanks

We have just returned from the Holiday Inn after a two-night break with a coach party.
Check-in was painless, a young lady came onto the bus and told us what was what and then handed out keys etc as we entered the hotel.
We had a lovely room on the ground floor, ample space, very comfortable HUGE bed, tea making facilities etc.
Had a problem getting heat on but someone came down and sorted it out very quickly.
Considering we were a large party the food and service was excellent at all meals.
The breakfasts at Holiday Inns and usually very good and this was no exception. The two evening meals were very good although there was no salas available on the second night.
All in all a very good experience. The staff were were polite and helpful. We would use it again.

As usual with the Holiday Inn the staff were excellent; always friendly and efficient with nothing being too much trouble for them,
Bar and restaurant areas were bright and spacious. The food is only average however.
Plenty of parking space on the site where the hotel stands and there are great facilities on the site as well. An ice rink next door, a sports centre with indoor tennis courts just a minute away and an Asda superstore two minutes away. The town centre is some distance away, so taxis are necessary for an evening out.
My only concern with the hotel was the tiny twin room I was allocated with its lack of wardrobe space, barely enough room for one person's clothing.
That aside I recommend this hotel unreservedly.