This was our second weekend at By Appointment and, again, it was wonderful. The Queen Elizabeth room is perched in the eves and quite higgledy-piggedly, but comfortable and peaceful. The full English breakfast on the first morning was one of the best I've ever tasted - black pudding, mushroom, tomato and fried bread, as well as scrambled and fried egg plus gorgeous bacon and sausages and then toast and croissants - an excellent way to start the day! Dinner was complementary on the second night of our stay and was very good. Service exceptionally friendly throughout. A thoroughly enjoyable stay.

Me and a friend stayed here for a last minute stay over for a friends birthday it was in the centre of Norwich, a short walk from the cathedral. The room we stayed in was amazing and had 2 chandeliers, lots of quirky victoriana decor and a very snazzy silver tea set for us to make fresh leaf tea! Also the bathroom had all mod cons including a shower but it also had a stunning roll top bath that was so lovely and relaxing, especially with our complimentary Penhaglion smellies. We ate dinner in the restaurant and had breakfast the next morning, all the food was delicious and generous portions. We were well looked after by all the staff and had a wonderful stay, I even bought a jar of their home made honey as it was so good! A little off the wall but I would certainly stay here again if we visit Norwich and think it would make a good romantic getaway with my husband.

Lovely charming place however entrance is strange as it is in a back alley and through the kitchen bed comfortable tub lovely but they had lost our room key so we could not lock the door. Had a deal with dinner which was very good as was breakfast

We stayed for two night and had dinner on the first night. The food was superb, the service friendly and the Queen Consort room truly palatial. Highly recommended for a weekend treat. Oh, and after we left we had a letter from the owner thanking us for staying which I thought was a very nice touch.