A wonderful way to spend time with my mother. situated in picturesque grounds, our room was charming, spotlessly clean and warm. (It was deep snow outside!) The spa was quiet and relaxing. Our evening meal was excellent. The staff were very friendly. We would love to go again in the summer
Lisa C

Stayed for the first time as part of a business trip. First impressions were, what a great building but I was a little wary as reception was being redecorated. The hotel is what can only be described as having old world charm but with a very modern feel. It certainly makes a refreshing change from the wharehouse type accomodation available elswhere. Room was a fantastic surprise as it was large, stylish and comfortable. Had the evening meal in, as it is too far to travel (taxi about £16 to Norwich) to find other venues; enjoyed it very much. Staff were brilliant apart from a rather snooty receptionist. Breakfast was a good experience, calm and quiet, efficient staff and a good selection to choose from.

The hotel is my first choice when staying in Norwich (and I know the area well as I lived there for very nearly 10 years).

From the outside the hotel and grounds both look great & have a lot of character. My room was very good, spotlessly clean and quiet. The evening meal was excellent - a very nice restaurant with a good choce of food and recommended wines to accompany the meals work well. My breakfast was also very good - in fact the only problem I had was deciding what to have as they had a fantastic range of food on offer from the ubiquitous full English help-yourself to cooked to order Eggs Benedict.

But it is the staff that really make my last stay so memorable - from the reception's warm welcome, the speedy and friendly service in the restaurant (and again at breakfast) to the cheery hello as you pass the housekeeping staff in the morning.

Will stay there next time - be it business or a family stay.

Contary to some previously posted reviews we have recently enjoyed a very pleasant two night stay at the De Vere owned Dunston Hall. The rooms were very comfortable and had recently been decorated. The staff were very friendly and helpfull. The Restaurant catered for all tastes with the option of a nice carvery or a good a la carte menu. Most unusually the hotel sold real ale and at a very reasonable price. All in all a very enjoyable stay.