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Baltimore Hotel – reviews, photos

3.0 of 5
250 Marton Road | Cleveland, Middlesbrough TS4 2EZ, England
Hotel amenities
Baltimore Hotel
Ranked #7 of 11 hotels in Middlesbrough
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    8
    6
    6
    2
    5
Date Rating
Cumbria
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“OK, but NOT for the disabled..”
2 of 5 stars Reviewed 5 January 2012

Stayed a night here following my husband's transfer to the James Cook hospital following a heart attack. Despite ringing ahead to check access, I was horrified to find that a) there were 4 or 5 steps to get into the hotel, or b) go round the back & up an extremely steep wooden ramp which my powered wheelchair struggled with, & could not negotiate the threshold into the dining room anyway, so was forced to walk. The room definitely was NOT accessible, and two heavy doors made it even less so. Was very distressed already, so this added to a very difficult situation.
The bathroom was too cold and the grab-rail - dangerously - came away in my hand; good job I'd stuck my own suction grab-rail on & had my sister with me!
The staff were friendly, but hadn't much idea how to help; nor was I offered an apology or any kind of refund, so I definitely won't be staying again, and will make a formal complaint.
Breakfast was ok, reasonable portions, but the coffee was disappointingly instant. No real vegetarian options either..
My son booked me into the nearby Premier Inn, after assuring me that Lenny Henry had gone home for Christmas & wouldn't be jumping out of the wardrobe with an axe!
No reply to my email after nearly 2 weeks, so have sent another and will send a recorded delivery letter..

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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england
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“fabulous weekend treat”
5 of 5 stars Reviewed 7 November 2011

The Baltimore Hotel is a business hotel during the week but on a weekend it turns into a luxury romantic haven, or at least the restaurant does. On a friday and saturday night they have a menu that is so supreme, i have been going back at least once a month for the last 8yrs. The menu consist of a three course meal and a bottle of french wine for the small price of £36 PER COUPLE!!!!!!!!! If you book a table, that table is yours for the night, or at least for as long as you want it, the atmosphere is peaceful and the staff are excellent, all first class. The food, well all I can say is if you do go and you have a bad meal, it would be the first time ive known it in nearly a decade. We have never actually stayed in the hotel as residents but have spoke to many that have and again, ive never heard a bad word said about the place so, if you want that romantic meal or even just a group of friends catching up, this is the place to be, recommended 1000%, any questions, please feel free to ask.

Room Tip: as far as i know, the suites are highly recommended
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very friendly and welcoming”
5 of 5 stars Reviewed 15 June 2011

The staff at this hotel were amongst the friendliest people I've ever met and they were willing to bend over backwards to accommodate our requirements.
We ate in the hotel restaurant, the dinning area was clean and the food was good and excellent value for money.
The rooms, whilst small were clean, functional and nicely decorated.
The hotel itself is conveniently located just a 10 - 15 minute walk from the town centre.
I would definitely stay at this hotel again.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lancashire
Top Contributor
109 reviews 109 reviews
Reviews in 70 cities Reviews in 70 cities
142 helpful votes 142 helpful votes
“An OK stay”
3 of 5 stars Reviewed 10 June 2011
1
person found this review helpful

The Baltimore was certainly fine for a one night stay. Yes, parts are rather dated but the bedroom and ensuite were roomy enough and clean although the desk was a bit small. Staff very pleasant and the food was good - the cooked breakfast was excellent . It is a good 15 minute walk from the centre and is in a rather run down area with nothing really close for recreation or eating. i would certainly stay again.

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cheshire
1 review
2 helpful votes 2 helpful votes
“Teeny, Tiny, Tired Room.”
1 of 5 stars Reviewed 2 June 2011
2
people found this review helpful

Similar review to lots of others really. It's a really small room with no view. The en suite facilities are poor and the decor should have been updated in 1970. The floor looks dirty and the duvet has no cover, I can't imagine what sort of hygiene issues that causes. If you're coming to stay here, bring a sleeping bag. I'll be sleeping in the car.

Stayed June 2011, travelled on business
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Additional Information about Baltimore Hotel

  • Baltimore Hotel Middlesbrough
Address: 250 Marton Road | Cleveland, Middlesbrough TS4 2EZ, England
Price range (per night):* INR4,033 - 6,721

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Baltimore Hotel
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