Middlesbrough, as a place, does not conjure up the best impression for most people. This, of course, is unfair and the hotel did it's part to put me at ease in the North East.
It was a business trip so after the usual long drive from Glasgow I was ready to relax before a day of meetings. Great meeting room facilities on the 8th floor (I think it was) with nice lounge area serving all the meeting rooms. Good attention from the meeting host.
Meetings over and I retired to the bar and restaurant. I do my research before I travel and I noted comments from other reviewers on price. Further research showed that the hotel is probably the only quality offering in the town. Rightly, or wrongly, I expect and accept that 4* brings a cost. Quality wise - the beer was fine and the food was absolutely brilliant. From my point of view, it was properly cooked and properly served. The right amount of guest interaction from the staff, which makes the experience more pleasurable.
My bedroom was excellent - a good size, a flat screen TV, the most comfortable bed I've had in a hotel in a long, long time. From my personal point of view it was too warm in the room but, in fairness, it was zero outside.
Breakfast - more excellent food (too much choice which just tempted me).
A nice send off from the receptionist.
As the title reads "The best hotel stay I've had for some time"
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Dear Reviewer, Thank you for placing your feedback on this site. It is not often enough that guests take the time and trouble to pass on their positive comments regarding their experience when visiting the hotel. I am delighted that we lived up to your expectations as a frequent hotel user and that you found the restaurant food to be brilliant with good service from our team. I note that you were attending a meeting in the hotel, we offer 17 meeting rooms and cater for events from 2 up to 350 people. I hope we have the opportunity to be of service when you next visit the Middlesbrough area and I would be happy to discuss our conference facilities in more detail if you would like to contact me, my email address is, damon.roberts@thistle.co.uk.
Kindest Regards, Damon Roberts, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC