Stayed at this hotel with family and we could not believe that this "hotel" had been allowed to open. We arrived to a building which looked terrible on the outside with a broken stair rail to the door. Then were greeted with a caged reception desk - it should have said it all!! One of the rooms had a door to the shower room which was hanging off and you had to be quick or the shower base would fill up and flood the floor. As for the smell - there are no words to describe it - a sewage smell was the closest we can get. The "penthouse" on the top floor was even worse. We could not bring ourselves to walk on the carpet it was that dirty and kept shoes/slippers on our feet at all times. The wallpaper was flithly and hanging off. The window was so dirty you could not see out of it and the handle to open and close the window was handing off, the second night it did break and we had to sleep with the window open. The shower/toilet was really small and again the wallpaper was hanging off. The toilet handle was hight above your head was again broken. The smell again was seeping under the door and we tried to spray perfume on the pillows at night to cover the continual smell. There were continuous banging of doors throughtout the night and we really got very little sleep over the 2 nights. I would never suggest to anyone to stay there ever - not unless dramatic changes were made.

From the arrival to a "caged" reception area, to the inadequate 4' bed for two people, the cold shower room, with a broken w.c and a broken cystern handle, just one dull light, the filthy carpet, the night time fight/argument which continued twice for periods of around 45 minute during the night, (and we did not go to bed until 2.30 am) the whole experience reminded us of the "Bates Motel" but worse from Psycho. A truly awful experience. The small car park was full too, My tip is to avoid this awful hotel.

Me and my boyfriend recently stayed in Cricklewood Lodge for few nights, this hotel is good and the receptionist and an elderly man were so helpful, they give us all the information and direction that we need (like bus and tube) after fill in the form the receptionist show me where my room is and told me about the key for the room, for the front door in case we come back late at night (as the door is locked for security reason), and where's the breakfast room too.
We had booked a double ensuite room from their website, and we were very pleased with it, its just exactly same as the photo shown on the web. i think they had been renovated as the carpet were new and clean, and the bed was so confortable, we really had a nice sleep over there. In the morning, we had a lovely english breakfast, the staff were friendly and helpful and the dining room was so beautiful and modern. I think i will visit this hotel again on my next trip, and i would recommend this hotel to friends, this area is very convenience and the transport links are very good too.

AVOID THIS HOTEL LIKE THE PLAGUE. IT IS OLD, DIRTY, SMELLY, RUN DOWN AND THE STAFF ARE THIEVES.

My self and my partner stayed in this hotel because it convenient location when we for flat hunting in the area. We found the hotel to be of low standard but were not alarmed as it was CHEAP and suited our budget.

However, returning to the hotel after our first days flat hunting we discovered that while our room had been tidied - a spare mobile phone and charger of mine along with my girlfriends purse with drivers license, an old bank cards, sim cards and travel doc's had gone missing from our bags left in the room!! My girlfriends bank later called her to say that the bank card had been tried with wrong PIN twice and the thieves then had the check to call her bank and demand the pin number from them using details from the stolen drivers license!!

We confronted the cleaners (also breakfast cooks) the following morning and they flatly denied any wrong doing - with no proof but the fact that our belongings were gone we quietly awaited the end of our stay.

AVOID THIS HOTEL LIKE THE PLAGUE. IT IS OLD, DIRTY, SMELLY, RUN DOWN AND THE STAFF ARE THIEVES.