We were here in the fall and I thought I'd share our experience. The hotel is just around the corner from the Russell Square tube stop--perfect for getting into town quickly. The reception was friendly and extremely helpful in providing maps, directions and tips for things to do. The room was airy (we were on the back of the building) and we had a private bath that was spotless. The entire staff was friendly and helpful. We enjoyed our stay and will definitely be back!

We love this location in back of the grand old Russell Hotel overlooking Russell Square and just around the corner from the Russell Sq. Tube stop. Our very pleasant twin room with bath overlooked Guildford St. but was very quiet, airy, and had all the comforts we could ask for. The staff was very helpful and breakfasts offered varied from traditional full English breakfast to simple cereal and toast. We brought our own Greek yogurt which they held for us in the refrigerator. We stayed a week and were glad of our choice. Nice lounges with comfy chairs for reading, and a decent little library. Internet connection was a problem for a couple of days.

The Gerra's who managed the hotel for years have gone. The new management (part of the same family) are trying to update the place and modernize it, but the price has almost doubled in the past couple of years and they still have a long ways to go. Breakfast was still very good, and they tried their best to keep us happy, but our first room was so small that we literally could not unpack. To lay down we put our bags on the floor...to walk we had to put the bags on the bed. The closet was so near the front door that we couldn't really even use it.Two tiny beds. This room would have been fine for ONE person---with one bed---but for two it was a joke. They did move us the next day when a new room became available...but why you would even have such a room in the first place was slightly unbelievable.

The room I reserved was occupied and one person of my group has to sleep alone in other room. The staff was not friendly and We received no apologize for the mistake. I think it's a bad way to start. Our room was clean but noisy. Great location and good breakfast.