How they even call this a hotel? It's the worst place I've ever stayed. They put me on the top floor and there is no elevator. I wonder if my room was ever cleaned. Please don't stay here as there are lots of options near Paddington train/tube station.

I'm American and had a six hour flight in order to get to the UK, but when I saw this hotel I wanted to turn right back around and see if I could get a flight back that night. I feel skeezy just looking at the bed, the desk wobbles. Free WiFi is a joke because I MAYBE can load Google. If I'm lucky and it's like 3AM (which is fine, with the state of the bed I barely wanted to sleep). The staircase does not feel sturdy and may in fact be falling apart. There are no other exits, there's no real handles on the door and staff leaves the room unlocked after cleaning. I don't know if that is normal over there, but I doubt it. The breakfast is terrible, the staff person who runs it literally sat and watched Real Housewives of where ever when there was no water in the kettle. The room wasn't serviced when they gave it to us. The room smelled, probably from the carpet, the shower didn't close properly, and the hot water was iffy at best. One of the beds in the twin room was held up with a piece of plywood where the frame had bent. The towels were so worn I would have to dry myself with the clothes I wore the day before. There's stuff all over the stairs and there were TVs sitting on the third floor landing for no reason other than the fact that I don't think these people know what a trash can (rubbish bin?) is.

Basically, I felt like I was squatting in some drug or prostitution motel. Actually, that's an insult to both of those things. At least they service the rooms before giving them to someone else usually.

Only stay here if it is the LAST OPTION for one night. Actually, I'd rather sleep in Paddington station. It seemed cleaner to me. It's that bad.

room very basic. carpet stinking and smelling. shower cracked and mouldy,only 1 shower door. didn't need it anyway as there was no hot water. At breakfast member of staff did nothing but blow his nose and scrape his throat. same dirty t-shirt that he worn the day before. French fella was sleeping in the lobby 9am guy on reception gave him a room someone had just checked out of(NOT SERVICED) just to move him out of sight !!!!!! DISGUSTING

This was probably a bit of a last resort, as the Swiss were in town for the football. Was given a room on the top floor and as usual looked for fire exits, but the exit was the same main staircase we had just come up. The fire cupboard contained a ladder for climbing out through a skylight on to the roof, but the skylight was directly over the stairwell with a direct drop to the ground floor, not much of an option if you are in a panic. I didn't see how they got out from the seconf floor and the first floor was out of a window on to a flat roof, but the window was in the same lone stairwell, so not very much of a confidence booster. The staircase had unsecured carpet causing potential trip hazards, to which I asked the reception to sort out, but they didn't. Things went downhill fast from then, the room was dirty, the carpet was rank, but the sheets were clean. There was no cupboards just a cheap framework in the corner, one curtain, not a pair and it did not cover the window. The bathroom wasn't too appealing, the shower looked as if it hadn't had a decent clean for ages, the toilet seat was loose and had to be held up and as for the cheap pink toilet paper, it was so thin it was virtually see through. So to breakfast, a bit of an affront to the word, it was neither Continental or English and it look self service down to a different level. Tables for four that were so close together that only two could squeeze on to one if the next was full. Diluted juice, the cheapest two cereals on the market, a toaster and a kettle for hot drinks that you had to go to an adjoining wash area to fill up yourself, needless to say, we skipped it on the second morning. How this place is still open I'll never know and would not recommend this to my worst enemy. Awful