This place is perfect for a family. It has all the amenities of an apartment including washer, dishwasher etc. It is also very conveniently located near restauarants, museums etc. I would highly recommend staying here.

I booked this hotel for friends who were visiting London with their teenage son so that they could have separate rooms. In making the arrangements, I found the staff to be extremely helpful and courteous. My friends loved the hotel and said they would definitely stay there on a future trip to London. Why? The location is great, the price is great, the staff are great, the apartments are great. What more can be said.

I had planned this trip for ages, and with this hotel being in posh south Kensington / Knightsbridge and costing £400 per night for a 2-bedroom, I had great expectations.

What turned out was that the apt looked more like 3 small rooms connected by a corridor than a cosy condo. Beds were small, wardrobes were dusty and not working properly and pots/pans worn out.

On the plus side I did not have any problems with hot water. Toilets were clean and modern- definitely have been retrofitted. Kitchen other than the pans was clean. The living area was our favorite part of the apt. Cozier and looked more modern than the tired-looking bedrooms.

Location is GREAT. Walk to natural history museum, many restaurants easily, and harrods a little further but still a nice walk. Hyde park too. Try muriel's kitchen across the road, and paul's patisserie across from Muriel for fresh coffee and hot baked goods from early - 7am or 8am. Le comptoir libanais and the creperies are great too. Tube is there as well, a stone's throw, and this station sits on 3 lines - picadilly, circle and district lines, which brings you from heathrow to practically any tourist attraction in London!

On balance, if you're looking for an average place in central London this would be great. For me, I wanted more luxury and comfort for my family, and so this did not meet my expectations.

This is my second trip to the apartments based purely on their prime location in South Kensington. Apart from the very efficient and helpful booking provided i have to give them 1st prize for having the most miserable and unhelpful reception staff. Fortunately, if you dont need their assiostance its not an issue. The rooms are functional and have the basics. A nice touch was that they do provide a start up amount of tea and coffee to get you through to when you can get your own requirements. Furnishings very basic, cheap but functional with a TV (tiny) and DVD player. One toilet never worked efficiently but I juswt couldnt face approaching the front desk so just battled through this over the week and whilst they advertise free wi-fi, we could only get a signal if you stood in the passage. Obviosuly theses are apartments so just get used to the waft of various apartments cooking meals and the associated smells and pongs. The geyser for hot water runs out pretty quickly so I think family groups could suffer and generally the corridors are carpeting is a bit shabby and threadbare.All in all its fine!