We stayed at the Radisson Edwardian over the weekend of 11-12 February to see a concert at The o2.

Whilst the hotel may be great for those visiting Canary Wharf, I dispute any claim that this hotel is in an excellent location for either central London or The o2. There is a DLR station moments away, however the network was closed and we had to use the nearest Tube station (Canary Wharf) some 15 minutes walk away. From there, central London is at least another 15 minutes by Tube; the o2 a further 5 minutes. Even when the DLR station is open, the TFL journey planner would suggest that journey times would still be of a similar length. Because the DRL was closed, we had to walk back from Canary Wharf. The area that the hotel is situated in is perhaps not the best to walk through late at night, some quite strange goings with certain 'couples' along the route!

The hotel itself is adequate and served its purpose. It is a fairly big, modern complex which is situated alongside private apartments. I found the hotel to be quite 'cold' and impersonal, suggesting it is more geared towards the business clients rather than tourists or visitors to the city. The room we had was basic; whilst it did have a flash TV and iPod docking station, they didn't add anything to my stay. Our view was of the adjacent office block and not of the o2 as some reviews would suggest would be almost guaranteed. The air conditioning unit was rattling throughout the night and the bed was hard; whilst we did have a good night's sleep, I suspect this was more due to how tired we were rather than how comfortable the room was.

The door to the room didn't close properly on a number of occasions, luckily we checked the first time and realised that it hasn't locked.

I would not stay at this hotel again because I found the logistics of getting around difficult (and we are a 'fit' couple in our twenties), and quite simply we have had far better experiences from 4* chain hotels in central London for a lower price.

This hotel is more image than substance. There was a nice Bose sound system which didn't work, a bathroom tv which didn't work, a fancy standard lamp which didn't work and another where the switch took 5 minutes to find and then my wife couldn't reach it! The room was dark, rather than stylish. The black glass furniture only served to highlight the dust! Add to that the broken door architrave which gave a feeling of insecurity and we were totally underwhelmed. Any claim that this hotel is close to central London is frankly dishonest!

Overall good hotel with good facilities & location. Service was poor with wrongly advised inclusive breakfast at check in. Check in staff abrupt on check out & patronising regarding mistake on breakfast.

We arrived by car through a reassuring security barrier to enter this complex of apartments and hotel overlooking the River Thames and the 02 Arena. The front desk area is well staffed and your car is parked for you at a very reasonable rate for London. Check in staff and concierges are excellent - friendly and knowledgable. Our room was spacious and equipped in a contemporary but efficient way - everything you are likely to need is at hand. The bathroom was impressive, with a separate full sized bath and rain shower. We enjoyed a snack in the bar and an ample and varied breakfast in the morning: again, the staff were impressive. Our weekend rate was highly competive for what is largely a business hotel and included various extras not offered at other nearby hotels.We went into Central London using the tube from Canary Wharf. It is further than we had expected - maybe around 20 minutes to walk - but from there it is a fast and easy journey on the Jubilee Line.