The hotel is well maintained and looked after. The staff are very helpful and extremely friendly, the best of in Express i have been too.
The only problem is if you are wanting to go to central london it is quite a trip on the train, about 30 minutes, though the train station is only a few hundred metres away. Also coming from Heathrow with your bags on the tube, can be killer.
Other than that it was a good experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 December 2011
Dear Warren R
Thank you for taking the time to review our hotel. It can be a little far from Heathrow to the hotel and to the city centre. But as you pointed out the tube station is very close and with direct links to Stratford, Oxford Circus and Liverpool Street. I will pass your comments to our staff who will really appreciate them!
Thanks again
Yours Faithfully
Julian Hudson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC