3 reasons why i chose Kingsland: 3 minute walk (literally) to underground, good price, free parking. I paid for a 3 star. i expected 3 star and i got a 3 star. However, the service was 4 star. I was extremely impressed by staff courtesy and service. The first morning i was waiting for breakfast in reception. The lady receptionist was very busy but still found the time to ask if i would like a drink while waiting. This commitement to customer service is first class. I could give other examples but suffice to say that it is the commitement of the staff that were the biggest plus for me. The location is good and the hotel itself is pretty good. Some areas could do with updating but all in all i think it was a good stay. I paid £120.00 for 2 people for 2 nights. breakfast is available but a bit chaotic. Would i stay there again? Yes. Minuses, pillows were terrible and room had lingering smell of smoke.
- Kingsland Hotel London
