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Hilton London Tower Bridge – reviews, photos

4.0 of 5
5 More London - Tooley Street, London SE1 2BY, England
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Hilton London Tower Bridge
Hilton London Tower Bridge
Hilton London Tower Bridge
Hilton London Tower Bridge
Hilton London Tower Bridge
Hilton London Tower Bridge
Ranked #19 of 1,070 hotels in London
4.5 of 5 stars 1253 Reviews
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1,253 reviews from our community

What travellers say about this hotel
  • Very good(39)
  • Great location(38)
  • Executive Lounge(33)
  • Tube station(32)
  • South bank(16)
  • Friendly and helpful(14)
  • Short walk(11)
  • Would definitely stay(7)
  • Rooms are spacious(6)
  • Tate Modern(6)
Traveller rating
    859
    333
    37
    12
    12
Only show reviews for Family (142) | Couples (576) | Business (235)
Date Rating
Stoke-on-Trent, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great Stay”
5 of 5 stars Reviewed 14 February 2012

Great Stay, Arrived at 9am and the room was ready - also let us have a adjoining room even though we didnt reserve this.
Location was excellent - Tubes (London Bridge across the road and A Nice walk over Tower Bridge and along the tower of London for the Tower HillTube) /Bars/Resturants etc.
Rooms were lovely and large.
Breakfast was amazing!

Would defo return!!! As family, couple, friends!

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 8TEAM about Hilton London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven Goosen, General Manager at Hilton London Tower Bridge, responded to this review
19 February 2012
I was glad to read that you enjoyed your stay with us so much and that you found the location excellent, the breakfast so delicious and the rooms both large and modern.

We appreciate your feedback and hope to be able to welcome you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“london tower bridge hilton”
3 of 5 stars Reviewed 11 February 2012

i have just returned from the 4 star hilton hotel at london tower bridge the hotel is well situated for a sightseeing tours and close to the local underground which will take you to most attractions in london. i arrived early and the staff kindly offered me a room straight away it was a disabled room which i accepted as it only never had a bath just a shower which was not a problem. the room itself was fine but the bathroom was a bit of a disappointment the sink worktop had ingrained marks around the wash basin area and the shower rail had mould on one of the supports which lifts up i presume this is for wheelchair users. as this was my first time in a hilton hotel im rather disappointed at the hygiene standards. on the plus side excellent breakfast and very helpfull concierge.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask frank1e about Hilton London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven Goosen, General Manager at Hilton London Tower Bridge, responded to this review
12 February 2012
Thank you for posting feedback about our hotel. I was glad to read that you enjoyed our location, service and breakfast. I have taken note of your complaint with regards to the shower and we have deep cleaned the shower curtain and taken remedial action.

Sven M. Goosen
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A really nice place but...”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

When I go to London I always try to stay here, unless for business reasons it is too far from my zone of interest. The hotel is rather new, not comparable to other structures that are just restructured old building. Rooms are large, clean and elegant. Breakfast is the best one I found even compared with much more expensive hotels. The only "but" is for my last stay when a part of my pijama disappeard when they cleaned the room. It was probabily wrapped in the sheets and sent to some outsourced laundary service. When I complained I felt I was not taken so seriously, I had to complain several times and nothing came out. Something that can happen and does not impact the evalutation of the hotel that remains at high levels of quality/price ratio.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask haryseldon about Hilton London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven Goosen, General Manager at Hilton London Tower Bridge, responded to this review
12 February 2012
I was glad to read that you found our rooms to be large, clean and elegant as well as breakfast one of the best.

We take all reports of lost items made by guests very serioulsy and fully investigate each claim. I am sorry that we were unable to locate the item you had lost on your previous stay.

Sven M. Goosen
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Amazing Hotel”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Hotel, location, team, everything amazing about this hotel. stayed for one night on business and would highly advise anyone to stay there

Room Tip: Choose the exec floor, amazing service
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask onholiday_12 about Hilton London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven Goosen, General Manager at Hilton London Tower Bridge, responded to this review
12 February 2012
That you for taking the time to post comments about your recent stay with us. I was glad to read that you loved the hotel, our location and team members.

We look forward to welcoming you back in the near future.

Sven M. Goosen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Top location in London”
4 of 5 stars Reviewed 10 February 2012

Just wanted to say that my husband and I love this hotel - the location, staff, rooms and breakfasts are all really good. The London skyline from the higher floors is excellent. Only
downside as far as we are concerned is the lack of a car park but with London Bridge Tube/Overground station only a couple of minutes away and a ncp car park also quite near
it isn't a big problem.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask annejarrett47 about Hilton London Tower Bridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven Goosen, General Manager at Hilton London Tower Bridge, responded to this review
12 February 2012
We were pleased to read that you love our hotel so much - the location, staff, rooms and breakfast!

We look forward to welcoming you back in the near future.

Sven M. Goosen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton London Tower Bridge

  • Hilton London Hotel Bridge
  • Hilton London
  • London Hilton
  • Hilton Tower Bridge
Address: 5 More London - Tooley Street, London SE1 2BY, England
Price range (per night):* INR16,523 - 45,424

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