Stayed at the hotel in January 2012th for three nights. Although I found the offer through the website booking.com, I made a reservation directly through the hotel web site.
I do not know if it was a special offer, but comparing the offer with the other, it seems that it was a great price.
I paid for a room with two beds (one double) 59 British pounds per night, so I think it's a cheap hotel because it's London. (sorry for my bed English)
We arrived about 18:00. Check in was quick, I just show your passport and get a magnetic card. We hardly spoke a few words with receptionist, and that was all we talked with staff for the next three days. That's a bit strange, because I think it is normal for customers to communicate more with staff. Lack of communication with staff would be the only negative comment about this hotel. They are official and do not say anything you do not ask, they do not even greeted when entering the hotel.
This was my first visit to London and I was well informed before by reading the various comments on trip-advisor.
The room was neat, very clean, in my opinion, quite spacious and had everything needed for a comfortable stay, including a desk with a chair, wardrobe, tea and coffee, hairdryer, bedside lamps, flat screen TV with remote, air conditioning ... Just as it is shown in the pictures. Bathroom was spacious with plenty of towels of various sizes, shampoo, soap, toilet paper, mirror, shelf, sink, hangers and anything else you need. Plenty of hot water with good pressure. I do not like the bed with double mattress (it is too soft for me) but it was a pleasant sleep.
Location of the hotel you can see on the map. 5 minutes walk to the subway, but also you have access to the bus station just outside the hotel where you have good connections to downtown. Complete street looks like the Muslim Quarter, with many small shops, restaurants with halal food, pizza and fast food. We tried some restaurants and they were quite cheap with fine food.
Breakfast was nice. There are few types of juice, tea and all kinds of coffee, whole and skim milk, yogurt, several kinds of cereal, cheese, jam, butter, croissants, mufins, cakes, bread, boiled eggs, canned fruit, and some other things that I probably I forgot. All in all, enough and more than fair.
Anyway, I liked this hotel and highly recommend it to everyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 April 2012
Dear Guest,
Thank you for taking time to write a detailed review on tripadvisor.
I am very happy you found our hotel clean and quite. I regret to hear that you felt our reception staff were brutal, I apologise if this affected your stay, but I can assure you, our team are dedicated to our Guests and pride themselves in providing good customer care and being helpful in any way possible.
Thank you for staying with us and it is our pleasure to welcome you back again soon!!
Kind Regards,
Amber Virani
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC