We'd booked a basic double room by phone (we live in Iceland) but when we got there we were told that they'd got us/me down for a single room. Still, that turned out to be no problem, although they wanted a booking conformation which I'd never been sent. The room was small but OK, heavy curtains and facing away from the road so we didn't have trouble sleeping as it was quiet. The bedside lamp had a blown light bulb and the two towels had been reduced to one by day two of our stay. Breakfast (in the basement of a nearby partner hotel) was basic – they don't do hard-boiled eggs or cheese slices in winter. On day 2 my partner decided he didn't want breakfast so I went alone, only to be told "You're not staying here so you can't eat here." He asked to see the key, but my partner had it so the breakfast man marched me off to his boss in one of the other houses. This man was horrible and kept saying that I couldn't eat there. Eventually he asked what room number I was staying in and that seemed to do the trick. He then said I could eat breakfast after all. Both men apologised but not very sincerely.

I booked this hotel for my family in Nov. 2011 through a web site on which reviewers purportedly gave it 3 out of 5 stars. It was the worst hotel I have ever been in, and that says something. It seemed to have served a long, tired life as either a place where kids rent rooms to party, or people rent rooms by the hour. There was an awful odor upon entering the unit. I never did identify that smell. The rugs were caked with unidentified brownish/black substances. There was a curler with the remains of someone's hair still in it and other hair products under the furniture. None of the rooms (there were supposed to be 2 bedrooms) had doors. There was no soap. The "kitchenette" had dirty plates and glasses that were firmly stuck to the shelves. In short, it was a rip-off. And the people at the front desk were totally unhelpful.

Stayed only one night but I have to say it was very clean and very good for kings cross station as it was only 2 mins walk, staff were excellent, they allowed us to check in early at no extra cost. For £74 for a double room you get what you pay for, the room was very small and nothing like the pictures on website, but to be fair it was adequate and clean, don't think I could have stayed more than one night in that room as it really was only the right size for a single bed not double but I would stay again for one night. Overall very happy with the hotel

Basic hotel, not like the photos on the web. Okay for very short stay not good for people with mobility problems. Breakfast served across the street in a basement. Very helpful guy on reception desk.