I've stayed here one night and as the title says, my stay was everything you may expect from Hilton. I.e. a well equiped room, a good bed, nice amenities, and also overpriced breakfast and internet charges. Only if you want to be close to your Canary Wharf meeting venue, go here.

I stayed 2 nights in January. My first impressions on the first day were of a hotel that overall had very high standards. The staff were very friendly, helpful and the hotel was extremely clean. The ambient temperature in every location was perfect, whether it be in the room, corridor, foyer or breakfast dining. The hotel room was very quiet the first night, the bed was a amazing, very comfortable.

However, the second nights stay was spoiled by people in the room next to me. I was out in London all day from 11am to 10pm visiting galleries and museums and when I got back I just wanted to go to bed and sleep. Next door it sounded like they were having a bit of a party and enjoying themselves much at the expense of other hotel guests. They were going in and out of the room at what seemed like every 10 -15 minutes and letting the door slam shut, laughing loudly and playing music.

I did give them the benefit of the doubt, thinking the noise would stop and they would go to bed. This did not happen and went on until I phoned the front desk at 2am and was told the hotel would speak to them. Thinking the noise would now end, I tried to get some sleep. Sadly, the noise continued and I phoned the desk again at 3.30am and was once again told they would check it out. The noise continued until I gave up and phoned the desk again at 4.10am and asked for a room change. I was then moved to an alternative room at 4.30am and eventually got to sleep around 5am.

This was obviously not a very nice experience and it was compounded by the night desk manager's over sight at not dealing with the problem in the first instance when first reported at 2am. Needless to say, i was shattered afterwards for a good few days. In the morning when checking out I complained about what had happened to the Front of House Manager who was very apologetic.

The outcome of this spoiled nights stay, is that I received a complimentary nights stay to be arranged when suitable to use in the future. This was the correct action and the only action by the Hotel and in fairness to the Hotel, they did show consummate professionalism when dealing with the incident the morning after. It is obviously with regret, that it was not dealt with properly the night before.

So my stay was a mixed bag, the first day and night was amazing and I was highly impressed by this Hilton, but sadly it was spoiled by the extremely rude, selfish and ignorant behavior of the people in the room next door.

I will be returning to stay at the Canary Wharf Hilton in April, as I do believe this was a one off incident and the Hotel have re-compensated me for the inconvenience caused.

p.s. if you are staying at the Hotel I would recommend a visit to the London Docklands Museum in Canary Wharf. It took me a full 3 hours to look around it and the entrance is free.

I finished work later than planned and instead of doing the 200mile trip home decided to stay in a hotel so turned up at the hotel at 5.45am and asked what rooms they had available, instead of attempting to charge the full whack I was offered the 9am-6pm day rate of £90 and they would check me now and give me a quiet floor not to be disturbed.

A very good bit of customer service from the night staff.

Highly recommended. The best breakfast by far compared to other European cities. The chef will prepare eggs in front of you in the manner you desire. Wide choice of English and continental food. Large rooms, tea and kettle of course, ice machine in the corridor. Staff is not English, but you'll have no problem understanding them. Tube is nearby. It took us about 25 minutes to reach the city centre.