After reading the bad reviews on here, I prepared for the worst (not being able to afford any other hotel- am a student) but it was really not so bad.

The staff were friendly, though we didn't see them other than when checking in. The cleaner-girl was lovely. She made our breakfasts (very nice) in the mornings. It was clean though some things (taps, lights) weren't working occasionally. The showers were very nice too.

In the evenings it was very noise but we'd just come back from Japan and so we were both very jet-lagged, so we weren't bothered too much.

I think the worst thing was how far it was from the station. With luggage it's really quite bad (a lot further than it says on the site).
Also, the area isn't the safest place in the world but it was an eye opener for my Japanese boyfriend who previously thought England was full of gentlemen and Mary Poppins types!!!

All in all it was a nice stay and I would stay there again.

no soap no towel no toilet paper no sockets for kettle or microwave this place has no right to call itself a hotel lat best it can be classed a hostel at worst a prison cell

An unbelievable experience that I would not like to repeat. God only knows how this place is able to operate as an established hotel. Hotel must be acknowledged with a really open mind. This place is basically a shelter for the homeless! The room I stayed in was disgusting, from the dirty walls to the rag they had draped up for a curtain. The outside noise wasn't helpful either, being that the window hardly closed, and the heating didn't work.
Truely a terrible experience not to be repeated.

If you're not deaf, don't plan on sleeping before 3am on Friday or Saturday nights.

I check in at 7pm (at the bar, as they have no front desk) and was shown a "Twin" room that looked like a small jail cell, the bunk beds barely fit in the narrow room. When I refused to stay there, the lady offered me another room "Double ensuite" which needed to be cleaned. It looked ok, so I asked about the noise from the bar, and she assured me that I would even hear it on that side of the building.

I came back after an hour and put my stuff in the room and went walking the streets of East London. I tried to sleep in my room at 11:00pm, but the noise and vibrations from the dance floor was VERY LOUD! I was unable to sleep until the noise died down at 3:00 am.

In the morning, I asked to speak with the manager about checking out early, but was told that she was not in. I told the staff member that I couldn't stay another night, and left.

When I returned that evening to get a receipt and refund, the manager (the same lady from the night before that lied to me about the noise) went away with her male friend and came back 15 minutes later with a computer printed receipt for CASH for one night (I paid by credit card for 2 nights). When I asked for the refund, she told me I had to get that from Active Hotels.com. Active Hotels replied that refunds come from the hotel, not from them.

Stay away from here if you want to sleep before 3am, otherwise ask for the double room in the front of the building.