Dirty, smelly, unhygenic, broken, unsafe....the worst place I have had the misfortune to stay in. Do not stay at this hotel(?). The list of things that are wrong would go on and on and on...its only redeeming feature is its location, and proximity to Hamstead Heath.

It would be better to book into Travel Lodge or Premier Inn style Hotel....possibly a little more expensive but you would at least feel that you had value for money and peace of mind.

Suggest anyone who has stayed here contacts the Trading Standards Officer at Barnet council, also the Public Health Officer at the same Council

We stayed at this hotel on the 2nd of may 2009. We wanted something close to all amenities. When we arrived and were taken to our room I thought oh my god what have we done. The bed was a camp bed, the duvet was not that clean, there was no tv remote and the bathroom was filthy. The room stank of damp and the view from our room looked like an EARTHQUAKE had just happened. If it had not been for the fact that we were meeting our daughter in central London and were already late and also it was a bank holiday ,so of course every hotel was booked, we would have left straight away. It was simply the most discusting place we have ever been. We will be reporting this hotel to the hotel complaints department. Ps the breakfast we did not touch!!! A tip DO NOT EVER GO TO THIS HOTEL!!

We checked into room 208, which like the rest of the hotel, needs an immediate renovation. My wife woke up at 3am with multiple bites on her arm and face. Checking the bed we discovered bed bugs on the sheets. The hotel replaced our room, but no apologies were made. My wife went with a swollen face to an interview the morning after. I would not recommend this hotel to anyone- for an additional 30-40 pounds you can book a 4 star hotel in a better location.

Very disappointed, Don't go if you can afford more. There were no bedside tables, no dressing table, no remote control for the TV. One toilet paper roll, No marble around the bathroom sink had to put my toiletries on the toilet. Curtains in the room were filthy, and the noise from the traffic kept me awake all night.
Breakfast awful, dining room not like in the photos at all.
I shall definitely Not go there again, and I advise you to do the same!