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Aspen Suites Hyde Park – reviews, photos

4.0 of 5
176 Sussex Gardens, London W2 1TP, England
Hotel amenities
Aspen Suites Hyde Park
Ranked #711 of 1,070 hotels in London
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    1
    7
    4
    5
    0
Date Rating
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Enjoyed our stay here”
4 of 5 stars Reviewed 28 September 2011

We stayed in a one bedroomed suite for 8 nights. The rooms were cleaned every day with clean towels daily. I loved the fact that we had a choice of eating out or eating in with the fully equiped kitchen (however it would have been nice to have had some washing-up liquid). The hotel was very handy for public transport and the Heathrow Express. The only comment I would make is the standard of the breakfast. You'd think they could have varied the selection - not everyone wants corn flakes and sausages every day.

The only bad point were the door closers on every door within the suite. They made the doors close too quickly and we hurt ourselves on them when we didn't get out the road quickly enough. We ended up having to wedge open the lounge and bedroom doors!

On the whole, a very nice place to stay.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenHydePark, Guest Relations Manager at Aspen Suites Hyde Park, responded to this review
12 November 2011
Thank you for staying with us.
We look forward to welcoming you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bordeaux, France
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Decent value in London”
3 of 5 stars Reviewed 14 June 2011
2
people found this review helpful

The hotel is located close to Paddington station, so it's easy to take a bus or the underground to any place in London, but I would have prefered to be more central (Piccadily).
The street is nice. Lot's of hotels on it. This hotel (Aspen Apartments) has a nice lobby, but the rooms are quite modest, but very clean. We had a 2 bedroom apartment. The rooms are very small and there is only one bathroom and no separate toilet, which is a pain if you are 4 people.
The windows let quite a bit of noise in, to the point where you think the window is not well closed. The curtains are letting light in, so if you like a dark room to sleep, this is not the place for you.
As for the breakfast, you have to wait in line and it seems the tables are not cleaned up fast enough, but it's probably due to a short number of people working there at the time. Breakfast is adequate, but really bare minimum. If you like toast, butter and jam, you are ok. The hot chocolate is incredibly sugary. Stay away from it.
Staff is friendly. Rooms are very clean. An ok hotel, but I will try something else next time.

  • Stayed May 2011, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AspenHydePark, Guest Relations Manager at Aspen Suites Hyde Park, responded to this review
16 July 2011
Dear Sir,
Since these are listed buildings (dated from the 1830’s), a few of our rooms are small, but adequate for the purpose. We have also available 1&2 bedroom suites with lounge, kitchen and shower/toilet; please enquire on your next visit.

I am sorry to learn about the problem you had with noise but being so central in London has its drawbacks.
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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
“Clean and well-located apartments in Paddington”
4 of 5 stars Reviewed 30 May 2009
2
people found this review helpful

The Aspen Suites provide me with a lot of what I need on a business trip: a great location for public transport within London or trains to other cities, an apartment with cooking facilities and a washer/dryer, a free internet connection (though remember to bring a connector cable from your laptop to the wall socket), and a very high standard of cleanliness. Granted, some of the furniture is getting a bit tired, and the breakfast is monotonous (though plentiful), but this is Central London and you can do a lot, lot worse. In my experience, the staff are friendly when treated with respect and courtesy. Most important of all for me is the high standard of room cleaning.

  • Stayed May 2009, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wicklow
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Staff were friendly but suites left a lot to be desired”
2 of 5 stars Reviewed 15 August 2008
1
person found this review helpful

Although the staff were very friendly and the suite was decorated and cleaned to a very high standard there were a number of problems.

The first being that during my stay the fire alarm went off persistently. It was incredibly loud and went off throughout the day and particurlarly early in the morning (5-6am). When I contacted reception staff there informed me that it was an alarm but could not provide me with any information as to why it was going off or when it would be fixed.

The second problem I encountered was that my suite was adjacent to a door used frequently by staff. The walls in the suite are thin so everytime someone walked through the door it slammed shut and the whole suite shook. I paid for a suite to sleep in but didn't manage to get much sleep between the piercing alarm and the slamming of doors.

Lastly I paid for a continental breakfast every morning of my stay but felt that the breakfast provided was poor in choice. By that I mean that if you don't like cornflakes or toast arrange to have your breakfast some place else.

  • Liked — The staff and the level of cleanliness
  • Disliked — The inconvenience caused by noise
  • Stayed August 2008, travelled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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“Clean accomodation, good price, great location”
5 of 5 stars Reviewed 10 May 2008
1
person found this review helpful

I stayed there this week for 4 nights, with my wife and 3 kids, 9,8,6 . We had a two bedroom apartment. It was very clean, small /tidy, but sufficient sized bedrooms, and a good sized sofa bed in addition . The living room was nice. The home from home convenience provided by apartment as opposed to hotel room living, was great. The TV -DVD was handy to have especially when you have young kids, reception has a list of DVD's you can rent for free, and overall the apartment was great, and in comparison to trying to get a family room or two rooms in a hotel it was much better and good value. too The breakfast was fine., your get basically orange juice, cornflakes, ham & cheese toast and tea, what more than you can expect at these prices, and it does fill you up for the day ahead. The reception staff I found friendly and nice. Of course with all the places in Sussex Gardens you are getting first and foremost a handy location in terms of closeness to the city tourist sites. The noise from the traffic was constant and little shielded by the single glazed windows, but not too loud and certainly not enough to stop 5 very tired tourists sleeping soundly through it every night. I would really recommend this place to any one with young kids in the 5 to 13 age bracket. One small gripe the internal doors in the apartment were very heavy, and needed a good push to open, and swung shut automatically so would not recommend to younger kids as they literally would struggle to be able to open the doors and would definitely get the fingers stuck at some point !

We never really used the clean kitchen apart from light snacks as you are surrounded by restaurants nearby. The place was cleaned every day and was spotless overall. We would definitely recommend and would come back. With a place like this you have an idea what you are booking in the first place ( not the Savoy or the Ritz), and those expectations were well surpassed , we had a great time.

  • Liked — The cleanliness and sense of home from home apartment living
  • Disliked — The heavy internal doors in the apartment
  • Stayed May 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Aspen Suites Hyde Park

  • Aspen Hotel London
  • Aspen Hotel Hyde Park
Address: 176 Sussex Gardens, London W2 1TP, England
Price range (per night):* INR9,914 - 19,771

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