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Holiday Inn Express London - Greenwich – reviews, photos

3.0 of 5
Bugsbys Way | Greenwich, London SE10 0GD, England
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Holiday Inn Express London - Greenwich
Holiday Inn Express London - Greenwich
Holiday Inn Express London - Greenwich
Holiday Inn Express London - Greenwich
Holiday Inn Express London - Greenwich
Holiday Inn Express London - Greenwich
Ranked #311 of 1,070 hotels in London
4.0 of 5 stars 284 Reviews
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284 reviews from our community

What travellers say about this hotel
  • Car park(8)
  • North Greenwich tube(8)
  • Very friendly(6)
  • Min walk(6)
  • Hot food(5)
  • Chinese restaurant(5)
  • Clean and comfortable(4)
  • Good night sleep(4)
Traveller rating
    59
    120
    68
    24
    13
Only show reviews for Family (67) | Couples (83) | Business (27)
Date Rating
Newton Abbot, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Second Visit, Same Experience, Excellent Value, Great Staff.”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

This is my second review having stayed last summer after seeing a show at the O2 Arena. It was so good that I had decided to stay again as I had arranged to see Snow Patrol with my wife, Once again, I could not fault the service, rooms or food provided at breakfast. I had emailed ahead of our stay with a request which had been dealt with by Tony, thank you. The room was great with cracking views and tea/coffee making facilities together with a good range of TV channels. For me, it is by far the best place to stay if attending a show/concert at the Arena as it is only a 10 minute walk away. Looking at the queues for public transport after the show reinforced my opinion and without doubt I will be staying again when next attending the Arena. Thanks for making the stay a great experience.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jingler24 about Holiday Inn Express London - Greenwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgmgreenwich, Manager at Holiday Inn Express London - Greenwich, responded to this review
17 February 2012
Dear Guest,

Thank you for your feedback regarding your recent stay at the hotel.

It is important to us that all our guests have an enjoyable and comfortable stay and I am very pleased to hear you enjoyed our hot breakfast, found our hotel to be clean and well presented and our staff to be friendly and helpful.

I will personally make sure Tony (Senior Guest Service Manager) gets this wonderful comment.

The entire team at Holiday Inn Express Greenwich would like to be associated with me in thanking you for your custom and look forward to welcoming you back in the near future.


Yours Sincerely,

Francois Mvelle
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect for the O2. Staff excellent breakfast needs some work!”
4 of 5 stars Reviewed 11 February 2012 via mobile

Great location for concerts. Room was perfectly serviceable and very clean. Bed a little cosy for a double. They charged me for two rooms due to a website cock up and when I questioned it they refunded my card no questions asked so full marks for that. Only minor gripes would be the standard of the breakfast was very average and paying seven quid to park when I have already paid 150 for a bog standard double seems a bit steep. Overall a really decent option for the O2 and we would certainly stay here again.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TheHolps about Holiday Inn Express London - Greenwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dgmgreenwich, Manager at Holiday Inn Express London - Greenwich, responded to this review
17 February 2012
Dear Guest,

May I thank you for your feedback regarding your recent stay at the hotel.

It is paramount to us that all our guests have a pleasant and hassle free stay. I am sincerely pleased to hear that you found our hotel to be well presented, close to the O2 arena and our staff to be friendly.
Please accept my sincere apologies for the quality of breakfast served. I can certainly assure you that this is not the norm at Holiday Inn Express London Greenwich.

The entire team at Holiday Inn Express Greenwich would like to be associated with me in thanking you for your custom and look forward to welcoming you back in the near future.


Yours Sincerely,

Francois Mvelle
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
“Life-Savers!”
5 of 5 stars Reviewed 7 February 2012

Myself, along with six friends had enjoyed an evening at the O2 Arena seeing Olly Murs perform, and as we exited the arena we saw it had snowed quite a bit, and as the trains and buses had stopped, we had no way of getting home to the other side of London.
So we walked to this hotel and, although there were no rooms available, we were allowed to sit and sleep on the floor of the lobby, while the security guard tried his best to organise cabs not only for us, but for everyone else who was also stranded (some of whom were quite drunk and difficult to manage!).

The high level if hospitality shown by this hotel was remarkable. They could have easily turned us away, however they didn't which I think reflects the spirit of the staff who work for the Holiday Inn. Having not paid for any services in this hotel I can only imagine, judging purely on the hospitality and appearance of the hotel, that to stay in a room would be far from a disappointing experience. I will surely be booking a room if I ever return to the O2!!

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jason H about Holiday Inn Express London - Greenwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waltham Abbey, United Kingdom
1 review
“Carol, Waltham Abbey”
5 of 5 stars Reviewed 7 February 2012

Myself and 2 friends were stranded after the snow fell on saturday night and there was absolutely no way of getting transport home from the O2 arena. We made our way to the Hoilday Inn where there were hundreds of others in the same situatuion as us and although there were no rooms available, the staff allowed us to stay in their lounge/bar area where we could get drinks and snacks and use toilets. The staff were under extreme pressure but went out of the way to help us in chaotic circumstances, trying to organise cabs etc. It was such a relief to be out of the bitter cold into the warmth and we are just so so grateful that they were willing to help out. We really dont know what we would have done for 6 hours in those bitter conditions if the Holiday inn had not let us in.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carol P about Holiday Inn Express London - Greenwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
66 helpful votes 66 helpful votes
“Good stay”
3 of 5 stars Reviewed 5 February 2012
2
people found this review helpful

I recently stayed at this hotel for one night whilst attending a show at the O2. Room was fine clean and smart with tea and coffee making facilities. Bathroom a little on the snug side but with great shower.

Reception staff were friendly and helpful and check in and out was swift considering it was very busy.

Breakfast felt a bit like queuing in the works canteen but the food was very nice, without having a huge choice.

I would recommend this hotel for a short stay with it's proximity to the O2, good value compared to a lot of average London hotels

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Supersmithy about Holiday Inn Express London - Greenwich
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Additional Information about Holiday Inn Express London - Greenwich

  • Holiday Inn Express London
  • Holiday Inn London
  • London Holiday Inn
Address: Bugsbys Way | Greenwich, London SE10 0GD, England
Price range (per night):* INR8,906 - 16,187

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Holiday Inn Express London - Greenwich
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