We have stayed in their 3-bedrooms apartment for 3 nites in feb. It is new with superb location. Kitchen is well equipped and fairly clean. The kettle is oily inside. Living room is big with comfortable sofas and huge windows facing newly built offices. Bedrooms are good in size and linens are clean too. However, we were very disappointed with the services of the apartment management company.
On the day of arrival, we called them and leave our credit card informtion. We were asked to call them a hour before key collection which near the apartment. In the afternoon, we called again and they asked us to collect keys from their office instead. When we reached their office, their staff told us that they had made a mistakes and we should go to the apartment for key collection instead! It really messed up our plan, coz we need to go for musical on the same day.
When we reached the apartment we couldn't found any hair dryer as stated. We called them and we were told that hair dryer is no longer provided in their apartments. We were very surprise/shocked with their answer... we simply can't go out without a hair dryer! If the list of hotel facilities shown in webpages are updated, we would consider other apartments or simply bring our own!
It would be a very charming apartment if cleaniness and services could be improved.
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