I was supposed to stay at the Cromwell Crown but they moved me to the Olympia. No advanced warning. No explanation. No assistance with getting to the other hotel The location of The Olympia was excellent but:
The Wi-fi only extends to the reception area so there were about 5 of us huddled with our laptops on our knees. No privacy what so ever.
The breakfast cost £10.98 and was litterly cornflakes or weetabix, coffee or tea. And there were no tables left to sit at so I had to eat it in my room.
I had an interview the next morning and the hotel lent me an iron but did not have an ironing board in the whole of the hotel.
The heat in my room at night was scorching even with the window wide open. I only got 3 hours sleep.
There was constant noise all night.
The bathroom door locked itself when you closed the door. The bathroom fan had an unbearable screech to it.
The TV didnt tune in and was from the 1970s.
The cups for the coffee in the room were plastic cartons.
The staff were utterly useless and seemed resigned to the fact that customers would complain.
The owners are lazy, greedy, charlatans, god help them if I ever met them.
AVOID THIS HOTEL LIKE THE PLAGUE. IT IS DISGUSTING IN EVERY SENSE.
- Olympia Hotel London
