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Ibis Budget Hotel London City Airport – reviews, photos

North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel London City Airport)
Hotel amenities
Ibis Budget Hotel London City Airport
Ranked #478 of 1,069 hotels in London
3.5 of 5 stars 165 Reviews
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165 reviews from our community

    Trip type
Traveller rating
    23
    58
    52
    16
    16
Date Rating
Gloucester, United Kingdom
1 review
“Good budget hotel - beware breakfast on Mondays”
4 of 5 stars Reviewed 7 February 2012

This is a good budget hotel within easy walking distance of DLR station. Have stayed there many times both arriving by car (free parking and can be got there avoiding congestion charge) and by train. The rooms are simple and clean and with good showering facilities and plenty of hot water. It is pretty quiet in the room - couldn't hear the aircraft from city airport. Have breakfasted there every time but this was the first time we had it on a Monday. Basically the bread rolls and croissants were stale. We were told that for economic reasons, Monday's produce was what was left over from the rest of the weekend. In the past there have been no problems and there probably wouldn't be a problem Tuesdays onwards. My advice is buy a hot drink there and eat elsewhere on a Monday unless they have changed their policy and got fresh in on that day.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Edvardovitch about Ibis Budget Hotel London City Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
12 February 2012
Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I'll look into the points your raised personally, and in the meantime, i hope we can welcome you back to the Etap City Airport in London very soon. Kinds regards
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Posted by an Accorhotels.com traveller
London, United Kingdom
1 review
“Car Alarm”
3 of 5 stars Reviewed 6 February 2012

To be honest you get what you pay for. It is cheap and you get a basic room for the night. The only issue was a car alarm that kept going off every 15 minutes for over two hours at about midnight. I did wonder if there were any staff presence in the hotel overnight.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
12 February 2012
We at the Etap City Airport in London very much appreciate all your thoughts.
We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. kinds regards.
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Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Budget Hotel”
3 of 5 stars Reviewed 22 January 2012

If you are not searching for a comfort the hotel is perfect.
The location is actually not the best, specially is you stay for more nights it's only good if you need to go at the airport for example very early in the morning or to Excel (is just 10 min walking)

When I wrote bed location I meant the restaurants, bars .... the closest are at Woolwich Arsenal (3 stops with DLR)

Breakfast: jam, coffee, milk, cereals, butter ad nutella

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
12 February 2012
Thanks for leaving your thoughts here. The team and i are glad that you enjoyed your stay, and we' ve taken note of your comments. Rest assured we will address them.
Kinds regards
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Posted by an Accorhotels.com traveller
Wolverhampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Good Budget Hotel”
4 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

Good budget hotel, clean room,good car parking. Local DLR station for access to London transport links. excellent location for concerts or events at O2 arena, easy to find,back in hotel 25 minutes after concert finished Saturday.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
22 December 2011
So glad you had an enjoyable time at Etap City Airport in London!We very much appreciate the feedback and we hope to see you again soon.
Kinds regards.
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Antananarivo, Madagascar
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Cheap & Clean for a one night stay near London City airport or Excel Center”
3 of 5 stars Reviewed 18 December 2011

This is a hotel for a very short cost-effective stay. Not the right hotel to opt for if you intent to explore London.
It's within walking distance from Excel Center ( 10-15 minutes ) .
The rooms are clean and modern. A bit small though. Breakfast is cheap and decent.
During my stay, there were some strong smell because some customers were cooking in their rooms ( it's forbidden and they were told by management to stop ).
The neighbourhood is not very lively and it's quiet at night. Lots of condo construction going on in the neighbourhood. You can see rats in the streets.
Otherwise, it's OK. The staff is very helpful.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
Ask rashaja about Ibis Budget Hotel London City Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
22 December 2011
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we've taken note of your comments. Rest assured we will address them.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ibis Budget Hotel London City Airport

  • Etap London
Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel London City Airport)
Price range (per night):* INR3,232 - 3,400

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