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BEST WESTERN Bromley Court – reviews, photos

Bromley Hill | Bromley, London BR1 4JD, England
Hotel amenities
BEST WESTERN Bromley Court
Ranked #394 of 1,069 hotels in London
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    10
    28
    16
    5
    2
Date Rating
1 review
1 helpful vote 1 helpful vote
“Dreadful bed, dirty bathroom and loo you can't sit straight on.”
2 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

I was in room 110 for three nights and found both the room and the bathroom very small - so much so that the toilet was only about 2" from the wall and some boxed in pipe work which ran underneath the bowl along the wall meant that i had to sit on the loo at an angle to use it.

The bed was also very very saggy and rather lumpy and led to three nights of poor sleep.

The bathroom wasn't clean - I saw at least 5 or 6 hairs, and despite staying there for three nights they were still there at the end.

On the plus side the service was good as was the breakfast and it wasn't overly expensive. But a comfy bed, a clean room and a loo you can sit on facing forwards are all 'must haves' for me.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rossendale, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent Rooms - Dog Friendly”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

We stayed for two nights over the Christmas period, pleased to find a good quality dog friendly hotel.
We arrived on Boxing Day evening, the hotel offered a buffet menu for one hour in the evening for £19.95, it was OK, nothing special and overpriced. Perhaps, if the price had been lower, more guests would have tried it. There were three couples and one single lady dining. There were a number of guests bringing pizzas into the hotel!
One big negative on housekeeping, I found a used contraceptive wrapper at the side of the bed, reported it to Reception, who apologised, but no other comments received.
Room was excellent otherwise, it was over the restaurant entrance, which wasn't a problem, as the hotel was very quiet, it might have been on a busier night.
Breakfast was of a good standard.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hitchin, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Friendly”
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

We stayed when the hotel was very quiet, 2nd Jan. Polite, friendly staff for check in and out, in bar and restaurant. Good service in restaurant. Clean, comfortable bedroom. Plenty of car parking. We used the small gym which had machines, no weights. Would stay again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nottingham
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Plenty of room for two and the dog”
4 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

Stayed here for one Saturday night just before Christmas for a family visit. Had a room on the first floor which had extra space for wheelchair users. Took the dog as this place is dog friendly.

This was a great room although I think some of the others were a lot smaller. The place was a bit noisey but it was the Saturday before Christmas and there were two functions on.

The reception staff were very good and gave us a courtesy call a few minutes after we checked in to see if everything was ok. The room was very clean and the bed was comfortable. The grounds seemed nice and were great for excersising the dog.

The only dissappointment was breakfast service the next morning. Although there were plenty of staff things did not seem to be very organized. The buffet breakfast ran out of bacon and a long queque built up before more came out which ment all the other items on your plate were getting cold. We had to ask several different staff before getting tea and coffee. It seemed that staff did not have particular tables to look after so everyone did everything which resulted in staff being confused who had asked for what. Perhaps it was a particularly busy Sunday morning service but this let the hotel down a little.

We would go back as it was a reasonable price, accepted our pooch and is close to family.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
“Excewllent value for money”
4 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

Stayed one night recently on a DB&B basis. Efficient check in. Were upgraded to a Suite. (Had booked executive double)Nice clean room overlooking the large garden to the rear. Spotless bathroom. Comfortable bed & nice fresh smelling bed linen.Everything in the room worked. Ate in the Restaurant. Although quite spacious the restaurant wasn't overly busy but nevertheless the service was a bit on the slow side. I think there wer some issues in the kitchen. Waiting staff who were excellent conveyed apology for the delay. When the food arrived both our meals were nicely presented & were hot. Good choice of wines to go with the meal. The bottle we chose was excellent & well chilled.

Breakfast was ok with a good choice of hot & cold buffet.

The hotel in general looked to be very well maintained.

Overall a good stay with friendly & efficient staff very much in evidence.

Room Tip: Rooms to the rear have a pleasant outlook over the large garden.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about BEST WESTERN Bromley Court

  • Best Western Hotel London
  • Best Western London
  • London Best Western
Address: Bromley Hill | Bromley, London BR1 4JD, England
Price range (per night):* INR8,192 - 9,418

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