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Baglioni Hotel London – reviews, photos

5.0 of 5
60 Hyde Park Gate, London SW7 5BB, England
Hotel amenities
Baglioni Hotel London
Ranked #82 of 1,069 hotels in London
4.5 of 5 stars 177 Reviews
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177 reviews from our community

What travellers say about this hotel
  • Hyde park(9)
  • Junior suite(7)
  • Very nice(6)
  • Great location(5)
  • Warm welcome(5)
  • Spa day(3)
Traveller rating
    115
    38
    12
    5
    7
Only show reviews for Family (23) | Couples (73) | Business (38)
Date Rating
Neede
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Overall an okay hotel!”
4 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

I had to go to London for business and combined it with a weekend of Christmas shopping. Last time in London I have stayed in a different hotel (The Cadogan) and I really hated the place! The Baglioni hotel is an enchanted boutique hotel with a very classy atmosphere. The rooms are well maintained and spacious compared to other London hotels. The location however was, to me, a bit disappointing. Although is was on Hyde Park corner, it was still a bit of a walk to the tubes and shopping areas. Especially in winter time when you want to go out later at night.
On the day of arrival we had diner in the hotel restaurant. Although the quality of the food was very good, I found it very overpriced. There are a lot of wonderful restaurants in the area, so I would advise that instead.
Overall an okay hotel, okay staff and okay rooms! (but a bit overpriced)

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baglioni London, General Manager at Baglioni Hotel London, responded to this review
13 February 2012
Dear Guest, Thank you for giving feedback on your recent stay. I am glad to learn that overall you enjoyed your time with us over Christmas and truly hope we will see you again when the next occasion arises.
Sicerely,
Luca Virgilio
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london
Reviewer
3 reviews 3 reviews
“Home from home”
5 of 5 stars Reviewed 3 February 2012

We stayed At the baglioni for the easy way to get around london. there are two underground stations high street kensington and glouster rd only a few minutes walk from the hotel and there is always a young doorman to help you get a cab. The restaurant is ok but take the advise from Gary the concierge his restaurants that he booked were amazing, Mothi Mahal was two mins wallk from the warhorse production at the new london theatre and the restaurant in glouster rd. l,estranger has the most amazing black cod.,
Great hotel. Great location, Great staff.
we will be back

Room Tip: No swimming pool, Gym ok not sure if its five star, leave your car at home
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baglioni London, General Manager at Baglioni Hotel London, responded to this review
13 February 2012
Daer Guest,
thank you for posting this positive review of your recent stay with us, I am sure our Concierge, Grant, will be equally as happy of your mentioning his great suggestions.
With kindest regards from all of us at the Baglioni Hotel and with the hopes of welcoming you back soon,
Luca Virgilio
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Henley-on-Thames, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Utterly Underwhelmed”
2 of 5 stars Reviewed 2 February 2012

Was looking forward to an overnight break in London, spot of Christmas shopping, romantic night away from kids etc. However, we spent the first few hours of the precious few hours we had changing rooms. I commented on the pungent odour of cigarette smoke as soon as we left the elevator. The receptionist insisted it was a non smoking room & floor....our room was so bad that after 5 mins I started to wheeze.....not the reaction i waas hoping for!!! Our second room had no hot water so we were moved again....By now we'd had to postpone our dinner reservation as we still hadn't unpacked, let alone had time to get ready to go out for dinner. Our final room,306 was an upgrade but still had an awful stench of cigarette smoke...but at least we had hot water! The decor (of all the rooms) is tired and rather dated for a hotel of this calabre. The details that you'd expect, like dimmer lighting, individual spot lights in the bathroom to create mood etc is non exsistant. However, to be fair, the staff were always courteous and the rooms were clean. The most impressive thing about the Hotel is the ground floor decor...shame we went any further.

Room Tip: check the smoking floors!!
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  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baglioni London, General Manager at Baglioni Hotel London, responded to this review
13 February 2012
Dear Guest,
Thank you for posting your feedback on your stay over the Christmas period. I am truly sorry for the inconvenience on arrival with the smoky rooms and hopefully the upgrade made up for the discomfort... Your personal file has been duly updated so to ensure that, if and when, you decide to visit us again, we will not incurr in the same inconvenience.
With kindest regards and wishing you all the very best for the start of the New Year,
Luca Virgilio
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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
“Beautiful hotel & superb service”
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

I have enjoyed every minute staying at this hotel. It is beautifully decorated, all the staff couldn't do enough to help and it is in a perfect location right across from Hyde Park, close to Kensington High Street & Gloucester road. Would definitely stay again!!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baglioni London, General Manager at Baglioni Hotel London, responded to this review
13 February 2012
Dear Guest, a big thank you for sharing your excellent comments. I am delighted to learn you had a fabulous time here with us and we very much look forward to seeing you again in the near future!
Sincerely,
Luca Virgilio
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Buenos Aires, Argentina
Senior Contributor
26 reviews 26 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Love this hotel”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

This is another of my favourite hotels in London. Its very nice located with the park just in front of the hotel, good restaurants in the nearby, two lines of underground and many taxis coming by.
The rooms are so my style!! Nice decor, last time they upgraded me to a jr. suite with its own terrace...!!! The breakfast is superb, one of the best capuccinos ever had!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baglioni London, General Manager at Baglioni Hotel London, responded to this review
13 February 2012
Dear Guest,
thank you very much for posting this positive review on your recenst stay with us and we very much look forward to seeing you again soon with a lovely warm Cappuccino awaiting for your return :-)
Sincerely,
Luca Virgilio
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Additional Information about Baglioni Hotel London

  • London Baglioni Hotel
Address: 60 Hyde Park Gate, London SW7 5BB, England
Price range (per night):* INR24,688 - 46,813

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