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Hotel Ibis London Excel-Docklands – reviews, photos

3.0 of 5
9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Hotel amenities
Hotel Ibis London Excel-Docklands
Ranked #387 of 1,069 hotels in London
3.5 of 5 stars 402 Reviews
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402 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • City airport(5)
  • Restaurant food(4)
  • Jubilee line(4)
  • Staff were friendly(3)
Traveller rating
    77
    174
    94
    34
    23
Only show reviews for Family (48) | Couples (115) | Business (90)
Date Rating
Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“The Basic Budget Hotel Ibis Excel Docklands”
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

The hotel is located a 5 minute walk from the DLR stop and good value for money . It was an ideal hotel for a concert we were attending at the 02 arena. However please check your travel arrangements prior to going (on a weekend) as on the Sunday the DLR was closed all day so we had to use replacements buses which was a bit of a hassle especially when you have no idea where the buses stop and where you have to go. The lady at reception however did inform us of how we should get to the 02 that evening so they were aware of the situation which was reassuring!

We had a room on the 3rd floor over looking the docks which was lovely, the hotel was quiet inside (best to request a room away from the elevators) however you can hear the planes quite clearly as the hotel is situated below its flight path. But by paying next to nothing for the room we weren't entirely bothered! You can also hear everything in the corridor and in the rooms next door - so good luck if you have noisy neighbours! The area itself was really really quiet though....

Rooms are standard - really comfortable bed, tea and coffee facilities, Flat screen TV and a fantastic high pressure shower! Everything was clean and tidy and I couldn't fault it at all.

The staff were friendly enough and efficient however we only spoke to them during checking in and checking out - both occasions were speedy.

All in all good value for money, if needs be I would stay again (would double check travel arrangements prior to travelling!) however it ticks all the boxes and was a total bargain!

Room Tip: Request away from the elevators and a high floor facing the docks.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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JIHED LEJMI, General Manager at Hotel Ibis London Excel-Docklands, responded to this review
7 March 2012
Dear Guest

Thank you for your very kind words which are very much appreciated. My team will be delighted to hear that you enjoyed yourselves in the Ibis London Excel Docklands.

In the near future there will be a cable car just 1 minute walk from the hotel which can take you to the O2 ,including weekends, which will be more convenient.

I look forward to welcoming you back at the Ibis London Excel Docklands.

Kind regards,
Mr Jihed Lejmi
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south england
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
“good value for money”
4 of 5 stars Reviewed 12 February 2012

We stayed here as we were going to an event at the O2 and wanted somewhere close by. As its only a couple of stops on the underground and DLR it was the perfect location. The room is basic but clean and warm with hairdryer/ tea and coffee making facilities and flatscreen tv. The bathroom was clean too. Even though its on a flight path we didn't hear any planes and in fact no noise so had a good nights sleep. Check in and out was smooth and the staff wewre friendly and polite. I'd certainly stay here again when going to something at the O2 or the Excel as it was excellent value for money.

Room Tip: we were on the 7th floor and it was very quiet
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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JIHED LEJMI, General Manager at Hotel Ibis London Excel-Docklands, responded to this review
7 March 2012
Dear Guest

Thank you very much for your review. I am delighted that you enjoyed your visit at the Ibis London Excel Docklands.

Our staff would be most pleased to see that they have made you happy.

I look forward to welcoming you back soon.

Kind regards,
Mr Jihed Lejmi
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southampton
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“as you would expect”
4 of 5 stars Reviewed 4 February 2012

I like this Ibis and stay here often when I work in London. Its near the DLR and is in a quiet area in Docklands by the Excel centre. The rooms are EXACTLY the same as any other Ibis nad sometimes the bathroom is a bit creeky as its all plastic. But the rooms are quiet.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
67 helpful votes 67 helpful votes
“Value for money”
4 of 5 stars Reviewed 3 February 2012

Over-nighted here recently on a weekend, paid under £40 for the night and thought it was pretty excellent value. For that money you get a basic room, comfortable bed, aircon/heating, small tv (no freeview!), small but perfectly formed pre-fab bathroom with great water pressure.

Not so pleased with the very poor sound insulation between rooms, at one point in the early evening certainly sounded like one of my near neighbours was having very vigorous and angry personal interactions with the furniture in his room.

Ate in the restaurant for dinner - pretty authentic tasting curry and reasonable prices means it doesn't feel such a compromise, also London isn't exactly on your doorstep here.

Overall (apart from the mercifully short period of excessive noise from the neighbour) it was a pretty decent experience, made even better of course by the low low rate.

Room Tip: Ask for a room on the 7th floor facing the docks - You get dockside views, and get to watch the plan...
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ipswich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Basic Hotel”
5 of 5 stars Reviewed 3 February 2012

Good Basic Hotel, no luxury, but no complaints. Slightly noisy room (701) next to lift. Not a water view as we had hoped. These are small things however - the stay was pleasant and functional so no real complaints.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Ibis London Excel-Docklands

  • Accor London Excel
  • Ibis London
Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Price range (per night):* INR4,347 - 11,035

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Hotel Ibis London Excel-Docklands
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