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Crown Moran Hotel – reviews, photos

4.0 of 5
142-152 Cricklewood Broadway | Cricklewood, London NW2 3ED, England
Hotel amenities
Crown Moran Hotel
Ranked #182 of 1,069 hotels in London
4.0 of 5 stars 552 Reviews
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552 reviews from our community

What travellers say about this hotel
  • Very good(19)
  • Tube station(18)
  • Swimming pool(12)
  • Jubilee line(7)
  • Friendly and helpful(6)
  • Would definitely stay(5)
  • Great value(5)
  • Rooms are spacious(3)
  • High standard(3)
  • Car park(3)
Traveller rating
    259
    208
    43
    25
    17
Only show reviews for Family (86) | Couples (115) | Business (46)
Date Rating
middle england
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Ideal if driving to the North London area”
4 of 5 stars Reviewed 13 February 2012

Arrived by car and impressed with the car park- underground and plenty spaces. Had a junior suite which is fairly spacious with floor to ceiling windows. The large bed was really comfortable. I would have given 5 stars but some small things annoyed us. The carpet could have been cleaner, especially around the bed and furniture. The room is rather dull at night and to make matters worse we had a broken ceiling light. It was reported on the first evening and still not repaired 2 days later when we left. In the bathroom, the bottom of the shower screen was pretty horrible with lots of mould, and as for ladies putting on their make-up, the light is so poor you just have to guess if it's right. There is a heated towel rail which is plugged in to the wall but wouldn't heat. We reported it to reception only to be told it would stay cold for the safety of the guests. Never heard that one before! I imagine it wouldn't take much to improve these things. After the moans I still have to say the hotel is overall a nice place. The bus service right outside is excellent to various parts of the city. The breakfast is really nice with rather large portions (you order the hot stuff and there is a cold buffet). The staff (except one) were really nice and welcoming - a credit to the hotel. There is even a swimming pool and the water is a nice temperature. Would I stay there again? Yes.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown_Moran_Hotel, General Manager at Crown Moran Hotel, responded to this review
20 February 2012
Thank you for taking the time to share your experience on Tripadvisor.co.uk.
We were delighted to learn that most of your expectations were met, and I shall personally ensure that your kind comments are passed onto all those concerned.
I was of course a little disappointed to read of the housekeeping and maintenance issues which affected your atys and these have since been addressed.
We very much look forward to welcoming you back in the not too distant future and in the meantime, if we may assist further, please do not hesitate to contact us direct.

Sincerely,

Francesco Palminteri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Little way out but nice place to stay”
4 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

We were looking for somewhere not too far out of London but also near to wembley arena.

This hotel looked good and fitted our needs and was reasonably priced.

We got there by tube to Kilburn and then got one of the number of buses outside going to Cricklewood the price is £2.30 each for what was about a half mile journey (but seems to be the standard fare whether you go one stop or to wherever the bus goes). We did the rest of our stay on foot too and from tube. Nice and steadily it takes about 15 mins. This also lets you look at the many varied shops on the route and it passes mango grill which is well worth a visit.

The hotel is a mixture of new and old taking in the characteristics of the old Crown Pub which is still functioning and the modern hotel.

The hotel is airey and has plenty secluded seating both by reception and what the hotel classes as 3rd floor (but is one floor up from reception) to have quiet drink.

The rooms very clean and well equipped as is the hotel.

Breakfast is in the old crown and is very good giving a varied choice and ample portions.

Only downside maids cleaned room and only left one bath towel rang reception for a second one stiill awaiting it to come

That said minor detail that i am sure would have been rectified if i had rung again.

Nice place and will go back.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Crown_Moran_Hotel, General Manager at Crown Moran Hotel, responded to this review
20 February 2012
Delighted to learn you enjoyed your stay with us and we look forward to welcoming you back soon!

Francesco Palminteri
General Manager
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London
Top Contributor
79 reviews 79 reviews
Reviews in 62 cities Reviews in 62 cities
83 helpful votes 83 helpful votes
“Great relaxing stay at the Crown Moran”
5 of 5 stars Reviewed 4 February 2012

Although we live in London, this is our second visit to the Crown Moran for a 'get away from it all' weekend. We wanted a break where we could just relax in a hotel with a pool, and were not disappointed. It really felt like we were on holiday in Ireland rather than being a bus journey away from home!

The hotel is architecturally interesting: an Edwardian(?) pub which has been well restored with a modern hotel attached.

Our room was warm, comfortable and quiet. All of the staff were excellent, particularly in the restaurant. Breakfast was fantastic, and the bars were lively and comfortable with real fires and a live band in one of the rooms.

The real highlight for us was the 12 metre pool: we had it almost to ourselves whenever we were there, and it was big enough to swim in properly (unlike many hotel pools). It was also spotlessly clean and had proper changing rooms with showers and towels.

Cricklewood is not an immediately lovely part of London but the high road has all the facilities you may need when staying in a hotel (newsagent, grocers etc). Transport links are good, particularly by bus (which is a better way to see the city than the tube anyway). The street is always busy and well lit, and we felt completely safe walking around at night.

The only tiny niggle is that they wouldn't deliver a newspaper to the room. Having said that, it's really lazy to request this given that there is a newsagent right outside the hotel and there are free (Irish) papers at the reception!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Crown_Moran_Hotel, General Manager at Crown Moran Hotel, responded to this review
20 February 2012
Lovely to read that you liked the hotel and the facilitites and that you had a good time; let's hope you will come back and visit us soon!

Regards,

Francesco Palminteri
General Manager
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England UK
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Great if you don't mind being out a little”
4 of 5 stars Reviewed 30 January 2012

First of all, this hotel is not very close to a tube – 15 minutes or so on foot – but is only about 5 minutes from the overground with good connections to St Pancras and beyond. Either way you can use your Oyster card. Both walks are fine if you are travelling in the daytime or as a couple/group etc but may be something to consider if you are a lone person, especially if travelling at night. The walk to/ from Cricklewood station is not great as it goes under the railway bridge and past B&Q which might be a bit intimidating for some. The area appears to be a bit run down. Having said that, if you are generally an upbeat person it probably won’t bother you, and it is very close.
There are lots of inexpensive eateries nearby. We didn’t use them this time but previously have had a great curry just along the main road from the hotel.
Inside, the hotel is very pleasant with nice public spaces, clean rooms and friendly, helpful management. There is a public space available for working which we tried to use after we had checked-out. Unfortunately all the noise of the lobby carries up there as it is on a mezzanine, so it is OK if you really need to get something done, but not great. If you want a drink whilst working, it is quite a trek as the door to the restaurant (which leads off this mezzanine) is kept locked. Not that this is a big issue but it means you need to pack everything away to request a drink and then set it up again afterwards.
There is the usual in-room stuff (Tea, Coffee and toiletries etc) but no decent lights over the bathroom mirror so if you need lights for make-up or whatever this could be an issue... The upstairs rooms all had the windows locked closed - the only windows that will open are downstairs (which I think may be a security issue as they open to the street). The management told me that this is because they don’t have restrictors on them yet, so this may get solved soon. What it means at the moment though is that if you like to sleep with a window open you need to be ground floor at the front – with just a narrow strip between you and the pavement. We soon got used to this – but might have felt differently about it had we stayed on a Friday/Saturday night. There was an air-con/heating system in the room but we couldn’t reset it.
The in-room TV was fine. It only has access to one radio station (Radio 2) and our room didn’t have this tuned in. We did not use the internet facility in the room but at check out I thought I’d look something up on the computer in the lobby – only to find this was £1 for 10 minutes. I think if you need the internet it is worth a call to see how much the charges are.
The breakfast is nothing to write home about – though it offers a full English or help-yourself continental. The poached eggs were OK, if a little too well set and the scrambled eggs tasted as though they had been waiting about rather than freshly cooked. The staff on the day we had breakfast were not at all alert to what you might need. They forgot cutlery for example and left us waiting for things we had requested - even though they were not very busy. If you are paying extra for this and don’t have it rolled into your room rate, it certainly isn’t worth the £14 (£15?) for an “English”.
The hotel bar is the old pub so has lots of character. It has leather seating and lots of wood. Very traditional and plays to its Irish roots.
All in all this is a hotel that will suit us some of the time. If we are not needing to pop in and out but can be in London all day (and especially if we are travelling mid-week) we would certainly look at it again. We booked through a third party website and got a great deal – much better than a similar quality hotel nearer the centre - so were generally very pleased.

Room Tip: First of all, this hotel is not very close to a tube – 15 minutes or so on foot – but is only about...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown_Moran_Hotel, General Manager at Crown Moran Hotel, responded to this review
20 February 2012
Thank you for taking the time to share your experience on Tripadvisor.co.uk.
We were delighted to learn that most of your expectations were met, and I shall personally ensure that your kind comments are passed onto all those concerned.
I was of course a little disappointed to read that you found the hotel to be a little far out from central London, and we sincerely hope this will not deter you from returning.
We very much look forward to welcoming you back in the not too distant future and in the meantime, if we may assist further, please do not hesitate to contact us direct.

Sincerely,

Francesco Palminteri
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merseyside
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I visited this hotel for a weekend trip with my husband and 11yr old son. It is faultless in my opinion. Beautifully clean and spacious rooms and a reasonable price for London too. It isn't in the centre of London but its right on the Jubilee line which goes straight to Bond St/Westminster. We didn't walk to the train station from the hotel, we used the buses (as it said on their website) and never waited more than 2 minutes for one to arrive, then its just 4 stops to Kilburn station. Simple with an Oyster card for transport even with our luggage. Parking is available at the hotel for £20 a night but even that is free if you eat a main meal there. The area is very busy and our room overlooked the main road and we never noticed any street noise. The Irish breakfast was cooked to order and there was a continental buffet too. I can highly recommend this hotel and will definitely stay there again.

Room Tip: Higher floors are possibly quieter (we were on the 5th) as there is a busy road at the front.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask amchad about Crown Moran Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crown_Moran_Hotel, General Manager at Crown Moran Hotel, responded to this review
20 February 2012
Thank you for taking the time to share your experience on Tripadvisor.co.uk.
You review was a pleasure to read and I shall personally ensure that your kind comments are passed onto my team.
We very much look forward to welcoming you back soon and in the meantime, if we may assist you further, please do not hesitate to contact us direct.

Sincerely,

Francesco Palminteri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Crown Moran Hotel

  • Crown Moran London
  • Hotel Crown Moran
  • Crown Moran
Address: 142-152 Cricklewood Broadway | Cricklewood, London NW2 3ED, England
Price range (per night):* INR7,691 - 29,370

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