The only good thing about this place is the location - right across the road from Shepherd's Bush tube station. Otherwise save yourself the hassle and stay else where.

I rang St Christopher's Inn Sheppard's Bush and was told that there were available rooms before heading over there, after landing from New York. I lugged my 35 KG luggage bag and portfolio over there along with 10 KG of camera equipment on my shoulder. Checked in, had a beer in the bar, strolled out to get some food, came back and my access card had been deactivated. I went down to find out why and the bartender who was apologetic and polite told me that there was a mistake and they were actually FULL.

Being 7pm getting dark and no where to stay, I was rather [--]. I was offered a room up stairs that had just been PAINTED, mind you I don't know how they could legally have offered me this because chances were I would have suffocated. My credit card was refunded and I was sent on my merry way and insulted with a voucher for 1/2 hour free internet up the road to get my self sorted.

If these people had simply phoned a few hostels for me and maybe offered to pay for a taxi, they would never have copped this dirty review. When you ring St Christopher's Inn to ask if they have an available room, make sure you say "Are you sure now?"

I hope this does not happen to anyone else. NIGHTMARE.

The St. Christoper's was really good, great vibe with lots of backpackers.

Belushi's .. that attached bar and dinner is AMAZING .. the Hawaaian Chicken Burger is a must-have.

The dorn rooms are clean and warm .. you get bunks in a room with 4-8 people, so there's an element of pot luck with who you get. Showers and loos are OK, communial room s decent.

Breakfast was actually pretty decent for the money I wasn't even expecting any. Not a fry up but help yourself to toast, cereal and nescafe / squash.

Location is amazing and you get 24/hr access. Free wifi (bit ropey connection on top rooms).

There's a big cinema next door, 24 hour food places, bus and train and tube within spitting distance.

100% recommend.

The hostel is in an excellent location…tube just across the road. Breakfast is included – it’s basic but gets you off to a good start. Rooms are a little small but most people are in them only when sleeping so they are suitable. There is a common room, free wi-fi, microwave (no kitchen), laundry (good price), table tennis, information booklets, good bar, staff are fantastic – some of the most helpful people I have come across during my travels.