I am writing this for the sake of fellow travellers. I have travelled all around the world and stayed in some pretty poor places and even lived in the Thai jungle for a week but nothing even comes close to this hostel. I'm never one to complain but I just had to write this as I don't want anyone to be fooled by the few good reviews about this place. I had such a horrific stay. I had to change rooms 5 times in the end in 10 days and the last two nights that I had already paid for I had to forget about and leave. I ended up paying £150 for 2 nights in a premier inn. I was seriously desperate. They didn't give me a refund or offer any kind of discount for my stay. The staff were nice until something was wrong or causing work for them. They made you feel like it was your fault!
The first 3 nights I was put in a room over Earl's Court Road where the traffic never stops and I had asked for a quiet room before arriving. So I got no sleep, then finally I got moved to a single room which I had originally asked for as I was doing a long houred, exhausting internship in London for the summer. At 5.30am, I woke to a mouse in my suitcase which then jumped out and scurried under my bed. The guy on reception was like 'O. O dear.' Clearly not a first for him. Ended up being put in a dirty dorm for the rest of the night and then the next day got moved to another dorm. Finally they gave me a single room where I finally got a decent nights sleep even though the heating didn't work and again, was a dirty room. I woke in the morning to about 15 bites over the whole of my body. I couldn't afford to go anywhere else and couldn't be doing with moving yet again, so I complained about bed bugs and they said they'd sort it out while I was at work. The next morning, I woke up with a ridiculous amount of bites, even on my face. I looked awful and had to go to work looking diseased. Final straw and I left with no apology or money back.
The bathrooms are disgusting and the general cleanliness of this hostel is extremely poor. There is just one pan for the whole hostel, so expect to be eating out every night unless you want to join the queue. The kitchen has no room for putting your food and it has no freezer or oven. The shower goes hot and cold and I dont mean just hot. Scolding.
I can't stress enough how I was used to squaller when I travelled the world and I even see it as a challenge to live on little money but I'd strongly advise anyone against staying here. It still shocks me such a place exists in such a nice area of London. Don't say you weren't warned.